Open To Work
Sandra Seltzer
West Greenwich,RI
Work Preference
Summary
Dedicated professional with extensive experience in customer service and travel planning, seeking re-entry into the travel industry. Proven track record of enhancing travel experiences for domestic and international clients through expertise in multiple GDS systems. Strong conflict resolution skills utilized in both remote and on-site environments. Committed to delivering exceptional service and efficiently resolving issues.
Overview
28
28
years of professional experience
Work History
Teacher
North Kingstown School Department
North Kingstown, Rhode Island
09.2022 - Current
- Fostered positive classroom environment that enhanced student engagement.
- Implemented diverse teaching strategies to address various learning styles.
- Collaborated with colleagues to refine instructional methods and resources, leading to improved student learning outcomes.
- Engaged parents in discussions about student performance and needs, strengthening home-school communication.
- Participated in professional development workshops to enhance teaching practices.
Teacher
Providence Public Schools
Providence, Rhode Island
12.2014 - 09.2022
- Created engaging lesson plans aligned with curriculum standards to enhance student learning.
- Organized classroom activities to enhance teamwork and critical thinking skills among students.
- Communicated with parents to support student performance and address individual needs.
- Participated in professional development workshops to improve teaching strategies and practices.
- Maintained a safe and orderly environment conducive to learning for all students.
- Managed student behavior by establishing and enforcing clear rules and procedures.
Various Teaching positions
Multiple Employers
, RI
09.2007 - 12.2014
- Executed daily teaching responsibilities to foster student learning and engagement.
Travel Agent
Various Employers
, KY
10.1998 - 09.2002
- Coordinated comprehensive travel arrangements for clients, ensuring seamless experiences from flights to transportation.
- Researched destinations to provide tailored travel recommendations, enhancing client satisfaction.
- Managed client inquiries while providing informed advice on travel options.
- Navigated booking systems to secure reservations efficiently.
- Addressed customer feedback and resolved issues promptly during trips, contributing to positive travel experiences.
- Educated clients on travel regulations, visa requirements, and safety protocols.
Education
Bachelor of Science - Education
Rhode Island College
Providence, RIBachelor of Science - Business Administration
Bryant University
Smithfield, RISkills
- Communication skills
- Conflict resolution
- Cultural sensitivity
- Customer service excellence
- Travel coordination
- Reservation management
- Budgeting strategies
- High-volume adaptability
Timeline
Teacher
North Kingstown School Department
09.2022 - Current
Teacher
Providence Public Schools
12.2014 - 09.2022
Various Teaching positions
Multiple Employers
09.2007 - 12.2014
Travel Agent
Various Employers
10.1998 - 09.2002
Bachelor of Science - Education
Rhode Island College
Bachelor of Science - Business Administration
Bryant University