Sandra Shipley
127 Basin Avenue, Brick,NJ
Summary
Professional with proven experience supporting high-level executives. Skilled in managing schedules, coordinating meetings and events, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.
Overview
23
23
years of professional experience
Work History
Executive Administrative Assistant
Hackensack Meridian Health OUMC
Brick, NJ
08.2022 - Current
- Managed executive schedules to enhance operational efficiency and task prioritization.
- Enabled effective communication channels between departments to foster collaboration and improve information exchange.
- Organized logistics and developed materials to facilitate effective meeting outcomes.
- Facilitated prompt responses to urgent communications, ensuring timely resolution of requests.
- Coordinated internal event planning to foster a culture of employee engagement.
- Oversaw inventory management and procurement of office supplies to maintain optimal stock levels.
- Evaluated financial documents for precision and thoroughness to support budget management.
- Managed visitor interactions by providing guidance to staff members and sharing relevant information to enhance their experience.
- Engaged with patients and physician offices to streamline scheduling of follow-up appointments, supporting effective transition of care processes, achieving 99% of targeted goal.
Supervisor - CHAA
Hackensack Meridian Health Ocean Medical Center
Brick, NJ
09.2015 - 08.2022
- Managed daily operational functions to ensure efficient staffing, scheduling, and payroll processes.
- Enhanced revenue management workflows to support financial performance and operational effectiveness.
- Managed cashier reporting processes to ensure financial accuracy and compliance.
- Orchestrated interdepartmental coordination to optimize operational workflows across production and administrative functions.
- Coordinated with case management to maintain patient status, facilitating timely payment collections.
- Executed strategic changes to align operations with organizational goals.
- Analyzed current processes and implemented strategic initiatives to optimize vaccination planning and scheduling.
- Realigned operational workflows to assess processes and capitalize on team strengths, fostering greater adaptability.
- Managed staff evaluations to uphold adherence to established healthcare protocols and standards.
Patient Access Service Representative - CHAA
Hackensack Meridian Health JSUMC
Neptune, NJ
10.2003 - 09.2015
- Managed financial and registration functions for inpatient and outpatient services, overseeing bed placement.
- Maintained accurate records by updating and obtaining patient information regularly.
- Developed reference materials outlining Medicare, Medicaid, and third-party payer guidelines and policies.
- Leveraged customer service skills to enhance hospital and clinic operational support.
- Highest collection team member for 6 years running.
Education
High School Diploma -
Toms River HS South
Toms River, NJSkills
- Operational Management and leadership
- Performance Enhancement
- Conflict resolution
- Decision making
- Expense reporting
- Customer service
- Information confidentiality
- Calendar management
- Spreadsheet tracking
- Executive support
- Strong problem solver
- Project planning
- Invoice processing
Accomplishments
- OUMC's 40th-year team member celebration
- BEE award program creation/management
- Vaccination Center start-up & management
- Antigen Testing Center start-up & management
- Nursing Superlative Awards Program
- Workiversary card design/management
- Run multiple food drives
- Planned VP farewell event
- Planned vaccine center closure event
- Customer Service oriented
Board Grant Award Recipient
Board Grant Award Recipient
- Workplace Violence Training
- Mobile workstation
- Ocean Care Center furniture
Honors
- Polaris Award recipient
- Good Catch for Team Safety Award (Vaccine Center)
- Good Catch for Team Safety Award (Med List)
- Creative Award for BEE Program
Committees
- TAG
- Culture and well-being
- Workplace Violence
- Sustainability
- BEE team
- Garden committee
- Volleyball Tournament
- OUMC Beach Party
Timeline
Executive Administrative Assistant
Hackensack Meridian Health OUMC
08.2022 - Current
Supervisor - CHAA
Hackensack Meridian Health Ocean Medical Center
09.2015 - 08.2022
Patient Access Service Representative - CHAA
Hackensack Meridian Health JSUMC
10.2003 - 09.2015
High School Diploma -
Toms River HS South