
Results-driven professional with extensive experience in dispatching and production scheduling at the Borough of Chambersburg. Proven ability to optimize workflows and enhance communication, utilizing strong decision-making and attention to detail. Adept at incident reporting and prioritizing calls, ensuring efficient emergency response and operational excellence.
Maintained accurate logs of calls, incidents, and communications for reporting purposes.Trouble Reports in Nexus system.
• Prepared 12000 bills per month for mailing. Responsible for accuracy and accountability.
Customer service
Data entry
Decision-making
Active listening
Attention to detail
Time management
Dispatching procedures
Prioritizing calls
Route planning
Incident reporting
Multitasking and organization
Verbal and written communication
Map reading
Emergency protocols
Radio communication
Critical thinker
Microsoft office
Organizational skills
Excellent communication