Sandra Soto
Summary
Dynamic leader with proven expertise in fostering teamwork and collaboration, adept at multitasking and organizational skills. At Bandai Logipal America Inc., I spearheaded a team of 8, driving continuous improvement and problem-solving to enhance customer satisfaction. I excel in high-pressure environments, significantly improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Leader
Bandai Logipal America Inc.
11.2020 - Current
- Trained employees on PREMIUM BANDAI area and assigned duties.
- Processed items to costumers by accurately packing items that were ordered.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Oversaw day-to-day activities of 8 employees in PREMIUM BANDAI area establishment, fostering inspiring atmosphere to optimize employee experiences.
- Knowledge and participation in the other areas of the warehouse routinely.
- Identified team weak points and implemented corrective actions to resolve concerns.
Service Assistant
El Pollo Loco
05.2016 - 09.2020
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Food preparation.
- Maintain a clean and tidy area.
- Customer support.
- Managing personnel and providing help in other positions.
- Improved customer satisfaction by providing timely and efficient service assistance.
Education
High School Diploma -
Lic.Benito Juarez
Sta Anita 1ra Secc, 20179 Aguascalientes, Mexico 06.2012
Skills
- Teamwork and Collaboration
- Multitasking
- Organizational Skills
- Excellent Communication
- Problem-Solving
- Adaptability and Flexibility
- Continuous Improvement
- Languages: English and Spanish
Timeline
Leader
Bandai Logipal America Inc.
11.2020 - Current
Service Assistant
El Pollo Loco
05.2016 - 09.2020
High School Diploma -
Lic.Benito Juarez
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