Sandra Soto
Summary
Dynamic leader with proven expertise in fostering teamwork and collaboration, adept at multitasking and organizational skills. At Bandai Logipal America Inc., I spearheaded a team of 8, driving continuous improvement and problem-solving to enhance customer satisfaction. I excel in high-pressure environments, significantly improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Leader
Bandai Logipal America Inc.
2020.11 - Current
- Trained employees on PREMIUM BANDAI area and assigned duties.
- Processed items to costumers by accurately packing items that were ordered.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Oversaw day-to-day activities of 8 employees in PREMIUM BANDAI area establishment, fostering inspiring atmosphere to optimize employee experiences.
- Knowledge and participation in the other areas of the warehouse routinely.
- Identified team weak points and implemented corrective actions to resolve concerns.
Service Assistant
El Pollo Loco
2016.05 - 2020.09
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Food preparation.
- Maintain a clean and tidy area.
- Customer support.
- Managing personnel and providing help in other positions.
- Improved customer satisfaction by providing timely and efficient service assistance.
Education
High School Diploma -
Lic.Benito Juarez
Sta Anita 1ra Secc, 20179 Aguascalientes, Mexico 06.2012
Skills
- Teamwork and Collaboration
- Multitasking
- Organizational Skills
- Excellent Communication
- Problem-Solving
- Adaptability and Flexibility
- Continuous Improvement
- Languages: English and Spanish
Timeline
Leader
Bandai Logipal America Inc.
2020.11 - Current
Service Assistant
El Pollo Loco
2016.05 - 2020.09
High School Diploma -
Lic.Benito Juarez
Similar Profiles
Jennifer D FieldsJennifer D Fields
Accounting Office Assistant at Bandai Namco Toys and Collectibles AmericaAccounting Office Assistant at Bandai Namco Toys and Collectibles America
Miguel RangelMiguel Rangel
Logistics Administrator at Bandai Namco Entertainment AmericaLogistics Administrator at Bandai Namco Entertainment America
Aashay JoshiAashay Joshi
Corporate Sales Manager & Bilingual at Bandai Namco India Pvt LtdCorporate Sales Manager & Bilingual at Bandai Namco India Pvt Ltd