Sandra Steward
MICHIGAN CITY,IN
Summary
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards. Highly skilled and enthusiastic professional with more than 25 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
17
17
years of professional experience
Work History
Director of Nursing Wellness
Silver Birch AL
08.2020 - Current
- Collaborated with staff, management, and external groups to coordinate patient care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Care Service Manager
Enlivant Senior Living
01.2017 - 08.2020
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Developed comprehensive staff training programs, improving overall team performance and quality of care.
- Trained and guided team members to maintain high productivity and performance metrics.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Oversaw regulatory compliance initiatives, ensuring adherence to industry standards and maintaining accreditation status.
Health and Wellness Director
Brookdale Senior Living Inc.
09.2006 - 12.2016
- Developed policies and procedures that maintained compliance with industry regulations while ensuring safety for all patients and staff members.
- Collaborated with interdisciplinary teams to develop holistic treatment plans for patients experiencing complex medical issues.
- Oversaw ongoing professional development opportunities for staff members to stay current on industry trends and best practices.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
Education
Associate of Arts - Nursing
IVTech State College
Valparaiso, IN12.1993
Skills
- Dementia Practitioner
- TB Certified
- CPR & 1ST Aid Certified
- Mental Health First Aid
- Infection Control
- Resident Advocate
Timeline
Director of Nursing Wellness
Silver Birch AL
08.2020 - Current
Care Service Manager
Enlivant Senior Living
01.2017 - 08.2020
Health and Wellness Director
Brookdale Senior Living Inc.
09.2006 - 12.2016
Associate of Arts - Nursing
IVTech State College
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