Sandra Tolen
Opelika,AL
Summary
Seasoned Operations Manager and talented leader with 14 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
Work History
Supervisor of Operations
Cumberland Plastic Solutions
Opelika, AL
08.2011 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Completed bi-weekly payroll for 50 employees.
Machine Operator
BF Goodrich Tire Manufacturing
Opelika, Alabama
11.2005 - 10.2009
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to successful completion of diverse projects.
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Facilities inspection
- Verbal and written communication
- Inventory control
- Performance evaluation
Timeline
Supervisor of Operations
Cumberland Plastic Solutions
08.2011 - Current
Machine Operator
BF Goodrich Tire Manufacturing
11.2005 - 10.2009
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