Desired Job Title
Case ManagerWork Type
Full TimeLocation Preference
RemoteHybridLocation: Taunton, MABoston, MAMansfield, MARaynham, MANorton, MA
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Sandra Tower
Case Manager
Taunton,MA
Work Preference
Summary
Dedicated Case Manager with 19 years in care coordination and client advocacy. Specialized in HIPAA compliance and collaboration with multidisciplinary teams. Developed personalized care plans and managed high caseloads, ensuring effective communication between clients and providers. Committed to continuous improvement and embracing new challenges.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Case Manager
Cooperative Production Inc
North Dighton
12.2006 - Current
- Evaluated program effectiveness and proposed enhancements based on client feedback.
- Coordinated assessments while managing service delivery plans for improved client outcomes.
- Collaborated with interdisciplinary teams to discuss treatment options and optimize care strategies.
- Participated in regular team meetings and training sessions to enhance collaboration.
- Advocated for client needs in community organizations to secure essential services.
- Documented case notes while maintaining accurate records according to agency guidelines.
- Monitored client progress, adjusting care plans to meet changing requirements.
- Educated clients about available resources to boost overall outcomes.
Education
High School Diploma -
Taunton High School (THS)
Taunton, MA06-1996
Some College (No Degree) - Liberal Studies
Massasoit Community College
Brockton, MASkills
- Care coordination
- Patient assessment
- Patient support
- Records management
- HIPAA compliance
- Program evaluation
- Resource education
- Multidisciplinary team coordination
- Team collaboration
- Time management and organization
- Client advocacy
- Relationship building
- Case needs assessment
- Clear communication
- Email and telephone etiquette
- Stress management
- Goal setting
- Data entry
- Office software
- Record keeping
- Time management
- Troubleshooting
- Incident reporting
- Password resets
- Organizing and categorizing
- Accuracy and attention to detail
- Document scanning
- Microsoft office proficiency
- Remote work capabilities
- Administrative support
Certification
- Adult First Aid/CPR AED - HSI/EMS Safety issued
- Safety Care - Issued through CO-OP
Timeline
Case Manager
Cooperative Production Inc
12.2006 - Current
High School Diploma -
Taunton High School (THS)
Some College (No Degree) - Liberal Studies
Massasoit Community College