Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Urrabazo

Director of Quality
Cuero,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strategic, organized Director of Quality Management with 4 years of experience achieving organizational excellence in Healthcare industry. Excellent leadership and communication skills integrated with analytical abilities to determine areas for potential improvement.

Overview

10
10
years of professional experience

Work History

Director of Quality Management

PAM Health Specialty Hospital Of Victoria
05.2021 - Current
    • Implemented best practice policies for patient education and patient and staff safety.
    • Enforced compliance with government regulations and company policies.
    • Audited departments and reported findings to department heads for improvements.
    • Scheduled quality review meetings to review effectiveness of performance,

Registered Nurse

PAM Health Specialty Hospital Of Victoria
09.2015 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • ACLS certification

Nurse Manager

PAM Health Specialty Hospital Of Victoria
01.2020 - 05.2021
    • Supervised, directed, and motivated high-quality performance from nursing staff.
    • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
    • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
    • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
    • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
    • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
    • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

RN, ICU

Detar Hospital
05.2013 - 01.2020
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Managed care from admission to discharge.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Managed patients recovering from medical or surgical procedures.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.

Education

Associate Degree in Nursing - Nursing

Victoria College
Victoria, TX
05.2013

LVN - Nursing

Victoria College
Victoria, TX
12.1987

High School Diploma -

Cuero High School
Cuero, TX
05.1986

Skills

  • Assigning Work
  • Risk Management
  • Performance Improvement Programs
  • Root Cause Analysis
  • Accreditation Processes
  • Staff Education
  • Customer Satisfaction

Languages

Spanish
Native or Bilingual

Timeline

Director of Quality Management

PAM Health Specialty Hospital Of Victoria
05.2021 - Current

Nurse Manager

PAM Health Specialty Hospital Of Victoria
01.2020 - 05.2021

Registered Nurse

PAM Health Specialty Hospital Of Victoria
09.2015 - Current

RN, ICU

Detar Hospital
05.2013 - 01.2020

Associate Degree in Nursing - Nursing

Victoria College

LVN - Nursing

Victoria College

High School Diploma -

Cuero High School

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Sandra UrrabazoDirector of Quality