Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Valenzuela- Norris

Hemet,CA

Summary

Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Skilled Medical Office professional offering 20 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.

Overview

18
18
years of professional experience

Work History

Medical Staff Assistant

Hemet Global Medical Center
Hemet, CA
07.2022 - Current
  • Assisted with managing medical staff records and credentialing processes.
  • Developed, implemented and maintained administrative systems to ensure the efficient operation of the medical staff office.
  • Maintained up-to-date knowledge of regulatory requirements for medical staff services.
  • Provided administrative support to physicians, nurses and other healthcare professionals in a timely manner.
  • Coordinated meetings between members of the medical staff and hospital leadership personnel.
  • Processed applications from new health care providers seeking privileges at the hospital.
  • Verified current licensure status of all active physicians on a regular basis.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Managed confidential files including those containing sensitive information about physicians' credentials and performance reviews.
  • Prepared reports related to physician activity, privileging, disciplinary actions and other areas as needed.

Health Information Management Coordinator

Hemet Global Medical Center
Hemet, CA
04.2006 - 07.2022
  • Created and maintained patient medical records in accordance with HIPAA regulations.
  • Compiled statistical data related to health information services.
  • Entered patient demographic information into electronic databases.
  • Performed audits on existing medical records to ensure accuracy and completeness.
  • Analyzed data for trends or patterns to identify potential areas of improvement.
  • Provided guidance to physicians and staff members regarding documentation standards.
  • Collaborated with other departments on initiatives related to health information management activities.
  • Prepared monthly reports summarizing key performance indicators such as turnaround times or chart completion rates.
  • Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
  • Utilized copying equipment for medical record duplication, answered phones and filed documents.
  • Interviewed and hired talented performers, bringing exemplary expertise and knowledge to job positions within organization.
  • Led training and educational activities for entire staff from physicians to administrative personnel.
  • Reviewed timesheets for accuracy and completeness prior to processing payroll.

Education

Some College (No Degree) - Medical Front Office

Everest College - San Bernardino
San Bernardino, CA
03.2003

Skills

  • Medical Records Maintenance
  • Attention to Detail
  • Workload Management
  • Multitasking and Organization
  • Computer Skills
  • Physician Assistance
  • Meeting Planning
  • Spreadsheet Tracking
  • Positive Attitude

Timeline

Medical Staff Assistant

Hemet Global Medical Center
07.2022 - Current

Health Information Management Coordinator

Hemet Global Medical Center
04.2006 - 07.2022

Some College (No Degree) - Medical Front Office

Everest College - San Bernardino
Sandra Valenzuela- Norris