Sandra Vander Zicht
Grand Rapids
Summary
Dynamic professional with a proven track record at HarperCollins Christian Publishing, excelling in editorial leadership and fostering strong industry relationships. Committed to delivering exceptional customer service and operational excellence.
Overview
40
40
years of professional experience
Work History
Tram Driver
Frederick Meijer Gardens & Sculpture Park
05.2023 - Current
- Provided excellent customer service to passengers, assisting them with boarding and exiting the tram safely, as well as answering questions about schedules and fares.
- Coordinated with fellow operators during shift changes, ensuring a smooth transition and continuity of service for passengers.
- Reduced accidents and safety incidents through strict adherence to standard operating procedures and consistent vigilance while operating the tram.
Communications Committee
Frederick Meijer Gardens & Sculpture Park
08.2019 - 12.2021
- Excellent communication skills, both verbal and written.
- Worked well in a team setting,
- Paid attention to detail while completing assignments.
- Helped to develop a new design for the Seasons Magazine
Executive Editor & Associate Publisher
HarperCollins Christian Publishing
01.1985 - 07.2018
- Provided constructive feedback to writers, enabling them to grow professionally and produce higher-quality work.
- Developed guidelines for style, tone, and formatting, ensuring consistency across all published materials.
- Established strong relationships with key industry contacts, contributing to the publisher's credibility and reputation.
- Collaborated with writers to develop compelling story ideas and refine their content.
- Reviewed manuscript submissions, selecting high-potential works for further development and publication consideration.
- Collaborated with authors and editors to develop engaging content.
Education
Master of Arts - English Language And Literature
University of Michigan
Ann Arbor12-1972
Bachelor of Arts - English Education
Calvin University
Grand Rapids05-1971
Skills
- Timetable adherence
- Standard operating procedures
- Passenger safety awareness
- Teamwork and collaboration
- Customer service
Timeline
Tram Driver
Frederick Meijer Gardens & Sculpture Park
05.2023 - Current
Communications Committee
Frederick Meijer Gardens & Sculpture Park
08.2019 - 12.2021
Executive Editor & Associate Publisher
HarperCollins Christian Publishing
01.1985 - 07.2018
Master of Arts - English Language And Literature
University of Michigan
Bachelor of Arts - English Education
Calvin University
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