Sandra Waters
Receptionist/Front Desk
1240 Lucia Drive,NV
Summary
Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. Well-organized professional equipped with broad background in administrative roles. Commended for increasing overall efficiency by overhauling filing systems and answering and screening numerous telephone calls daily.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Receptionist/Front Desk Clerk
Triple Threat Import And Export LLC
5203 Oakey Dr., NV
07.2019 - 09.2019
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Confirmed appointments, communicated with clients and updated client records.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist Clerk
Triple Threat Import/Export LLC
Las Vegas, NV
06.2019 - 09.2019
- Answered phone promptly and directed incoming calls to correct offices.
- Received and routed business correspondence to correct departments and staff members.
- Aggregated and prepared documentation and reports for office meetings, distribution and filing.
- Received incoming mail and distributed to proper departments.
Collection Agent
Starpoint Resort Group
LAS VEGAS, NV
04.2008 - 07.2008
- Used skip tracing and other techniques to locate debtors.
- Notified co-signers of delinquent accounts to assist in collecting payments.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
- Entered client details and notes into system for interdepartmental access and review.
Appeals Support Clerk
HCA Las Vegas
Las Vegas, NV
05.2006 - 04.2007
- Assisted Customer Service Representatives with patient account research and records coordination. Match medical services with account files, retrieve and provide information to assist in customer inquiries.
- Created a tracking system for billing statements mailed out to delinquent debtors.
- Distributed office supplies ordered for the departments.
- Practiced and respected the "Code of Conduct" philosophy and "Mission of Values Statement" when handling patient medical records for the protection of patient privacy.
Escrow Assistant
Southwest Title Company
Las Vegas, NV
01.2006 - 04.2006
- Opened incoming orders and set up escrow files within 1 hours of receiving purchase agreement.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Maintained open communication with lenders, brokers and borrowers.
- Checked signatures and legal descriptions for accuracy and integrity.
- Scheduled signings and gathered required paperwork.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
Education
High School Diploma -
Los Angeles High
4600 Olympic Blvd., Los Angeles, CA 90019 09.1969 - 06.1971
Skills
Documentation and reporting
Correspondence distribution
Office administration
Customer/Client relations
Professional demeanor
Travel planning
Time management
Timeline
Receptionist/Front Desk Clerk
Triple Threat Import And Export LLC
07.2019 - 09.2019
Receptionist Clerk
Triple Threat Import/Export LLC
06.2019 - 09.2019
Collection Agent
Starpoint Resort Group
04.2008 - 07.2008
Appeals Support Clerk
HCA Las Vegas
05.2006 - 04.2007
Escrow Assistant
Southwest Title Company
01.2006 - 04.2006
High School Diploma -
Los Angeles High
09.1969 - 06.1971