Sandra Williams
Wesley Chapel,FL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
24
24
years of professional experience
Work History
Sales/Decor Specialty Associate/Supervisor/HR Manager
Home Depot
11.2013 - Current
- Meet weekly quote
- Submit orders for window treatments in ESVS system
- Set up will calls, deliveries and carry outs
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Cashier
Reliable Motors
01.2010 - 07.2013
- Worked flexible schedule and extra shifts to meet business needs.
- Stock maintenance
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Valet Attendant
Four Season Resort
01.2006 - 07.2010
- Greet guest upon arrival
- Explain valet procedures to guest
- Provide guest assistant when necessary
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
House Keeper
Four Season
01.2006 - 07.2010
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cook
Café De Art
01.2004 - 06.2006
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
Clerical Assistant
JO Webb Notary Public
01.2000 - 09.2003
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Charlestown Secondary School
Skills
- Word, Excel, PowerPoint
- Contract Management
- Order Shipping
- Customer Inquiries
- Production Goals
- Quality Control Programs
- Business Planning
- Customer Experience
- Maintaining Clean Work Areas
- Customer Satisfaction
Timeline
Sales/Decor Specialty Associate/Supervisor/HR Manager
Home Depot
11.2013 - Current
Cashier
Reliable Motors
01.2010 - 07.2013
Valet Attendant
Four Season Resort
01.2006 - 07.2010
House Keeper
Four Season
01.2006 - 07.2010
Cook
Café De Art
01.2004 - 06.2006
Clerical Assistant
JO Webb Notary Public
01.2000 - 09.2003
High School Diploma -
Charlestown Secondary School
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