Sandra Yifru
Centennial,CO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Business Operations
H-Shalom Home Health Care
10.2021 - Current
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked trends and suggested enhancements to refine company's care plans.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
- Tracked and analyzed profitability and key metrics of client retention to improve overall satisfaction and bring in new clientele.
- Managed invoicing and payment processing operations.
Business Analyst, Internship
Addis Data Labs
12.2020 - 10.2021
- Collaborated with sponsors to respond to questions and concerns regarding project details.
- Interpret data and findings and translate them into feasible options, communicate these back to business stakeholders.
- Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations.
Data Analyst, Contractor
CoBank
08.2019 - 04.2020
- Defined and developed bussines models that tracked KPIs to be measured and integrated to improve business reporting using Tableau.
- Evaluated large datasets to determine root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Documented and executed detailed test plans and test cases, summarized and logged audit findings for reporting and visualization using Power BI.
- Investigated and addressed Oracle system issues to enhance usability and improve functionality.
Business Operations Coordinator
Meek Medical Transportation
10.2017 - 05.2019
- Coordinated and conducted training sessions for new staff members.
- Developed and updated key on-boarding curriculum and documentations.
- Reviewed shift reports to understand current numbers and trends.
- Evaluated upcoming program plans to forecast expected resource needs.
Lead Pharmacy Technician
CVS Health Corporation
10.2016 - 09.2017
- Supervised Pharmacy technicians and coordinated day-to-day assignments.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA and benefits administration of third party .
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Education
Bachelor of Arts - Psychology
University of Colorado
Denver, COSkills
- Confidentiality and HIPAA
- Workflow Optimization
- Problem-solving skills
- Teamwork / Collaboration
- Training / Scheduling
- Process Implementation
- Microsoft Excel
Affiliations
- Member, PMI Mile Hi Chapter
Timeline
Business Operations
H-Shalom Home Health Care
10.2021 - Current
Business Analyst, Internship
Addis Data Labs
12.2020 - 10.2021
Data Analyst, Contractor
CoBank
08.2019 - 04.2020
Business Operations Coordinator
Meek Medical Transportation
10.2017 - 05.2019
Lead Pharmacy Technician
CVS Health Corporation
10.2016 - 09.2017
Bachelor of Arts - Psychology
University of Colorado
Similar Profiles
Feven BiltiboFeven Biltibo
Office Manager Intern at H-shalom Home Health Care LLCOffice Manager Intern at H-shalom Home Health Care LLC
JOHN KANGUJOHN KANGU
ADULT FAMILY HOME CARE PROVIDER at SHALOM OASIS ADULT CARE HOME LLCADULT FAMILY HOME CARE PROVIDER at SHALOM OASIS ADULT CARE HOME LLC
Vicenta RobinsonVicenta Robinson
Home Health Aide at Shalom Home CareHome Health Aide at Shalom Home Care