Professional coach with focus on empowering individuals to reach their goals. Proven track record of creating impactful development plans and fostering positive change. Highly collaborative and results-driven, adaptable to evolving needs and committed to team success.
Overview
7
7
years of professional experience
Work History
Success Coach (Full-time, 40 hours)
Southwest Texas Junior College
02.2022 - Current
Guided clients through personal development plans to achieve individual goals and enhance self-awareness.
Developed tailored coaching strategies based on client needs, fostering accountability and commitment.
Oversaw career and job fairs to connect students with area schools and employers.
Planned and promoted career planning presentations, work experience programs and career workshops.
Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Developed and implemented student guidance plans to foster academic success.
Educated students on college admissions process and scholarship requirements.
Collaborated with instructors to help students reach potential.
Reviewing CARE team concerns regarding students, faculty, and/or staff to make decisions that will alleviate any potential threatening situations.
Maintaining records for over 250+ students within letter cut M-Z and Business, Industrial, and Technical Studies (BITS) programs.
Collaborated with cross-functional teams to design programs that support client success initiatives.
Evaluated client needs through comprehensive assessments, tailoring coaching sessions accordingly for maximum impact.
Assisted clients in overcoming obstacles by identifying potential barriers and creating actionable solutions.
Cultivated strong relationships with external partners to provide additional resources for client support when needed.
Maintained detailed records of all client meetings, progress updates, and goals achieved for ongoing analysis of program effectiveness.
Retained high level of professionalism while navigating sensitive conversations with clients around personal challenges or setbacks.
Improved client accountability and progress tracking by implementing regular check-ins and progress updates.
Student Life Specialist (Full-time, 40 hours)
Southwest Texas Junior College
03.2019 - 01.2022
Analyzed data trends to inform decision-making and improve service delivery.
Collaborated with cross-functional teams to streamline processes and increase productivity.
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Collaborated with cross-functional teams to achieve project goals on time and within budget.
Optimized inventory management, minimizing waste and reducing costs.
Assisted in developing strategic plan that aligned with long-term company goals.
Coordinated with IT department to upgrade cybersecurity measures, safeguarding company data.
Enhanced customer satisfaction with timely and accurate issue resolution.
Boosted company's online presence by developing comprehensive digital marketing strategy.
Gathered, organized and input information into digital database.
Collected, arranged, and input information into database system.
Created and managed project plans, timelines and budgets.
Conducted regular reviews of operations and identified areas for improvement.
Education
Associate of Science - Business Administration
Austin Community College
Austin, TX
01.1996
Organizational Leadership, EdD - undefined
Abilene Christian University
Abilene, TX
10.2025
Master of Business Administration - undefined
Sul Ross/Rio Grande College
Del Rio, TX
08.2022
Bachelor of Applied Science - Organizational Leadership
Sul Ross/Rio Grande College
Del Rio, TX
05.2018
Skills
Advanced Researching skills
Self-awareness
Work-life balance
Conflict management
Career development
Resilience building
Goal setting
Data collection
Appointment coordination
Proficient in all Microsoft software
Skill building
Networking strategies
Teamwork and collaboration
Problem-solving
Time management
Multitasking Abilities
Reliability
Critical thinking
Organizational skills
Active listening
Effective communication
Decision-making
Relationship building
Team building
Academic advising
Languages
Spanish
Limited Working
Timeline
Success Coach (Full-time, 40 hours)
Southwest Texas Junior College
02.2022 - Current
Student Life Specialist (Full-time, 40 hours)
Southwest Texas Junior College
03.2019 - 01.2022
Organizational Leadership, EdD - undefined
Abilene Christian University
Master of Business Administration - undefined
Sul Ross/Rio Grande College
Bachelor of Applied Science - Organizational Leadership