Sandra Charlyne Ellis
Washington,UT
Summary
- Born and race in the Philippines
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Eenvironmental Serrvice
Intermountainhealthcare
09.2023 - Current
- Increased team productivity with effective communication and collaboration strategies.
- Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
- Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
- Improved workflow management by introducing time-saving tools and techniques that boosted employee productivity.
- Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
- Maintained accurate records for client accounts, ensuring timely payments and proper documentation.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Strengthened client relationships through consistent follow-ups after service appointments.
Education
Vocational - CNA
Dixietech
St George UtSkills
- Goal-oriented mindset
- Client Relationship Building
- Complaint Handling
- Workflow Management
- Customer satisfaction measurement
- Customer Service
Timeline
Eenvironmental Serrvice
Intermountainhealthcare
09.2023 - Current
Vocational - CNA
Dixietech
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