Sanddrra HUMPHRIES
Gail
Morrow,Georgia
Summary
OBJECCTIVE Challenging work opportunity utilizing my skills of multi-tasking, attention to detail, follow-up, time management and quality customer service. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Scheduler
Children’s Healthcare
07.2013 - 04.2020
- Schedule appointments for 15 providers in the Spina Bifida Clinic
- Coordinate appointments with Georgia Radiology
- Establish patients in Epic including verification of Insurance
- Monitor Department Appointment Report during clinic and contact families running late
- Communicate with families, Assist Clinic Coordinator/providers to schedule patients for CT, MRI, ultrasounds and x-ray within special timeframes requested
- Prepare and submit weekly/monthly reports for Practice Manager
- Maintain and distribute updated Spina Bifida Clinic Schedule
- Prepare/distribute Monthly Multiplicity Clinic Calendar
- Chair Celebrations Committee for department employee appreciation events
- Schedule Conference Rooms based on availability
- Request/confirm interpreter services needed for various clinics confirming assignment with clinic nurse
- Schedule all radiology and clinic appointments for Colorectal Booty Camps as needed plus prepare patient itineraries
Concierge
08.2007 - 06.2013
- Site Client,
- Process employee requests for various tickets
- Maintain ticket inventory for various local events
- Promote ticket sales for special seasonal events
- Manage cash in-take from employee
- Prepare/submit daily, weekly and monthly reconciliation reports to management
- Call Center Concierge
- Provide service to employees of corporate clients nationwide and Canada
- Complete research requests, i.e., air fare, car rental, catering, pet sitting, event planning services and submit results to clients in a timely manner
Administrative Assistant
Fasher Painting & Decorating Co
11.1999 - 09.2002
- Scheduled all travel arrangements for CEO
- Request/receive architectural drawings, samples/pricing of wall covering/paint materials
- Order/receive paint and wallcovering
- Reviewed invoices for accuracy entering each into Accounts Payable System
- Ordered Certificates of Insurance
- Prepared monthly statistical reports, Payment Requests including spreadsheets
- Communicated with management, employees and contractors
- Took verbal dictation from CEO
- Assisted accountant entering weekly payroll when requested
- Provide assistance to clients in absence of project manager
- Sort/distribute incoming mail, maintain daily log of project bids, sending, receiving, distributing fax material
- Review project files for purging upon project completion for storage
Education
directed toward office administration INDUSTRY TRAINING Basic Excel – Clayton State University Medical Terminology I, II and III -
Jonesboro High School, DeKalb College
1972
Skills
- Key Relationship Development
- Medical Terminology
- Order Processing
- Order Generation
Certification
The Role of the Medical Provider in Child Abuse Cases – Children’s Healthcare
Introduction to Child Abuse Prevention – Children’s Healthcare
Child Sexual Abuse Prevention Resources – Children’s Healthcare
Mandated Reporting of Child Abuse in Georgia – Children’s Healthcare
Factors Associated with Parental Child Abuse – Children’s Healthcare
Timeline
Scheduler
Children’s Healthcare
07.2013 - 04.2020
Concierge
08.2007 - 06.2013
Administrative Assistant
Fasher Painting & Decorating Co
11.1999 - 09.2002
directed toward office administration INDUSTRY TRAINING Basic Excel – Clayton State University Medical Terminology I, II and III -
Jonesboro High School, DeKalb College
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