Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Sandra L Orndoff

Largo

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Insurance Customer Service RepresentativeCSR, SalesOffice ManagerCSR Personal Lines

Work Type

Full TimePart Time

Location Preference

On-Site
Location: Largo, FLKey Largo, FL
Open to relocation: No

Salary Range

$20/hr - $1000/hr

Important To Me

Work-life balancePaid time offPaid sick leave

Summary

Results-driven professional with extensive experience in customer service within the insurance industry. Known for strong problem-solving skills and the ability to assist clients in selecting appropriate coverage options. Focused on delivering high-quality service to build lasting customer relationships.

Overview

44
44
years of professional experience
1
1
Certification

Work History

Insurance Customer Service Representative

Mitchell Agency Inc
Largo
09.2015 - 12.2025
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Ratng znd writing new business Personal Lines including Homeowners, Auto; Boat, Motorcycle and Liability.

CSR, Sales

Send Me A Quote.com
St Petetsburg
02.2013 - 07.2015
  • Provided excellent customer service through effective communication and problem-solving.
  • Maintained Personal Lines book of business with sales of Persona; Lines policies.

Office Manager

Frank Naclerio Agency
Dunedin
02.1992 - 09.2012
  • Managed daily office operations and ensured a smooth workflow.
  • Coordinated scheduling and appointments for staff and clients.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

CSR Personal Lines

Dan Railey Agency
Clearwater
03.1982 - 01.1991
  • Provided excellent customer service through effective communication and problem-solving.
  • Assisted customers in selecting products based on their needs and preferences.
  • Conducted follow-up calls to ensure customer satisfaction with services provided.
  • Processed orders accurately and efficiently according to established procedures and timelines.

Education

Associate of Arts - English Language And Literature

SPJC
St Petersburg, Fl
05-1965

Skills

  • Policy writing
  • Claims processing
  • Product knowledge
  • Risk assessment
  • Underwriting standards
  • Customer relationship management

Certification

State of Florida 440 Insurance License

Timeline

Insurance Customer Service Representative

Mitchell Agency Inc
09.2015 - 12.2025

CSR, Sales

Send Me A Quote.com
02.2013 - 07.2015

Office Manager

Frank Naclerio Agency
02.1992 - 09.2012

CSR Personal Lines

Dan Railey Agency
03.1982 - 01.1991

Associate of Arts - English Language And Literature

SPJC

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Sandra L Orndoff