Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Sauls

Sandra Sauls

Charottle,NORTH CAROLINA

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

6
6
years of professional experience

Work History

Restaurant Hostess

TGI Fridays Franchise
05.2021 - 12.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Restaurant Hostess

HYW 55 Restaurant
01.2019 - 05.2021
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Shelter Advocate

Community Cross Road
01.2017 - 01.2018
  • Supported clients in navigating complex systems such as public assistance programs, housing applications, legal proceedings, or medical appointments.
  • Improved client well-being by conducting comprehensive assessments and developing individualized service plans.
  • Delivered training sessions for new staff members on topics including crisis intervention, trauma-informed care practices, or cultural sensitivity in service provision.
  • Assisted clients in obtaining necessary documentation for housing applications, increasing their chances of securing stable living situations.
  • Educated clients on their rights and options related to housing, employment, legal matters, and healthcare services.
  • Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
  • Developed grant proposals highlighting program successes leading to increased funding opportunities for agency growth initiatives.

Education

BBA - Applied Psychology

North Carolina Wesleyan University
Rocky Mount, NC
12-2016

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Timeline

Restaurant Hostess

TGI Fridays Franchise
05.2021 - 12.2022

Restaurant Hostess

HYW 55 Restaurant
01.2019 - 05.2021

Shelter Advocate

Community Cross Road
01.2017 - 01.2018

BBA - Applied Psychology

North Carolina Wesleyan University

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