Sandra. Marie Munsey
Sharps Chapel,TN
Summary
Seasoned Chronic Care Management Nurse with a proven track record at Covenant Health Systems, enhancing patient satisfaction through expert care plan implementation and compassionate patient education. Skilled in EMR Systems and demonstrating empathy, I've significantly improved health outcomes by fostering trust and efficient chronic disease management.
Overview
19
19
years of professional experience
Work History
Chronic Care Management Nurse
Covenant Health Systems
09.2023 - Current
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Assisted physicians in performing diagnostic tests and procedures to facilitate prompt diagnosis and treatment.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Recorded details regarding therapies to keep patient charts updated.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
LPN Telephone Nurse
Claiborne Primary Care. Covenant Health
09.2015 - 09.2024
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
LPN Office Nurse
Cherokee Health Systems
05.2005 - 09.2014
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
Education
Licensed Practical Nurse - General.
Tennessee Technology Center
Morristown, TN03.2005
Skills
- Medication Administration
- Patient Care
- Direct Patient Care
- Patient Assessment
- Clinical Documentation
- Patient Education
- Care plan implementation
- Diabetes management
- Licensed by State nursing board
- Referral Generation
- Compassion and Empathy
- Taking vitals
- Patient education and counseling
- Care Plan Development
- Oxygen saturation standards
- EMR Systems
- Chronic Disease Management
- Health screening
- Appointment Scheduling
- Vaccine administration
- Medical Recordkeeping
- Medical Screening
- Chart updating
- Administering immunizations
Timeline
Chronic Care Management Nurse
Covenant Health Systems
09.2023 - Current
LPN Telephone Nurse
Claiborne Primary Care. Covenant Health
09.2015 - 09.2024
LPN Office Nurse
Cherokee Health Systems
05.2005 - 09.2014
Licensed Practical Nurse - General.
Tennessee Technology Center
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