Dental Assistant/Dental Receptionist
North Macon Dental Associates
Macon , Ga
04.2025 - 08.2025
- Scheduled appointments and coordinated follow-ups efficiently
- Collaborated with team members to enhance workflow
- Managed scheduling and appointment confirmations to optimize office workflow.
- Handled inquiries and provided information on services offered.
- Processed registration and maintained accurate records in software systems.
- Supported billing processes by tracking payments and follow-up on outstanding accounts.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing inquiries via phone, email, or in-person interactions.
- Maintained a clean and welcoming reception area, contributing to a positive experience.
- Handled sensitive situations professionally such as discussing costs or past-due account balances to ensure a satisfactory resolution..