Sandrea Covington
Nashville,TN
Summary
Dynamic social worker with extensive experience at Metro Social Services, excelling in community outreach and strategic leadership. Proven track record in enhancing client support services and implementing program improvements. Skilled in meticulous documentation and fostering partnerships, ensuring compliance with regulations while advocating for vulnerable populations.
Overview
18
18
years of professional experience
Work History
Social Worker Case Manager
Metro Social Services
02.2025 - Current
- Document case notes and maintain accurate records in compliance with regulations.
- Cultivate and maintain strong relationships with community partners to enhance client support services and foster strategic partnerships that benefit organizational growth.
- Conduct client interviews to assess needs, evaluate situations, and implement appropriate services and support plans.
Domestic Violence Victim Advocate
Metro District Attorney Office
08.2024 - 02.2025
- Worked within the court system to help victims understand the criminal justice process.
- Collaborated with law enforcement, legal teams, social services, and community agencies to support client needs.
- Maintained confidential, accurate documentation and case notes in line with legal and ethical standards.
- Advocated on behalf of clients to secure restitution payments, alleviating financial burdens associated with crime-related expenses.
Job Readiness Program Manager
Dream Streets
12.2022 - 04.2024
- Facilitated stakeholder meetings to gather requirements and provide updates on project status.
- Managed budgets and resources effectively to optimize project outcomes and reduce costs.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Child Support Re-Entry Coordinator
State Of TN - Dept. Of Human Services
06.2013 - 12.2022
- Monitored client progress and maintained detailed case notes to ensure adherence to reentry goals and objectives.
- Mentored new staff members and interns, providing guidance and sharing expertise on effective reentry coordination practices.
- Delivered presentations at conferences and workshops, sharing best practices in reentry coordination with industry professionals.
- Participated in strategic planning initiatives to guide the future direction of reentry services in response to evolving community needs.
Child Support Re-Entry Program Manager
Project Return
04.2012 - 06.2013
- Managed project timelines and deliverables, ensuring adherence to stakeholder requirements and expectations.
- Established partnerships with community organizations to enhance program reach and support service delivery initiatives.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
Child Support Specialist
Policy Studies Inc.
10.2007 - 04.2012
- Facilitated child support case management processes, ensuring compliance with federal and state regulations.
- Implemented process improvements that enhanced the efficiency of case management workflows.
- Enhanced child support enforcement by conducting thorough case investigations and analysis.
- Effectively communicated updates on policy changes or relevant legislation impacting child support operations to team members and stakeholders alike.
Education
Bachelor of Science - Criminal Justice
Tennessee State University
Nashville, TN05-2010
Skills
- Teamwork and collaboration
- Community outreach
- Attention to detail
- Strategic leadership
- Interpersonal skills
- Program improvements
Timeline
Social Worker Case Manager
Metro Social Services
02.2025 - Current
Domestic Violence Victim Advocate
Metro District Attorney Office
08.2024 - 02.2025
Job Readiness Program Manager
Dream Streets
12.2022 - 04.2024
Child Support Re-Entry Coordinator
State Of TN - Dept. Of Human Services
06.2013 - 12.2022
Child Support Re-Entry Program Manager
Project Return
04.2012 - 06.2013
Child Support Specialist
Policy Studies Inc.
10.2007 - 04.2012
Bachelor of Science - Criminal Justice
Tennessee State University