Sandrine Crisostomo
Sacramento,CA
Summary
A reliable professional that takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitress
Bento Box Restaurant
2019.05 - Current
- Greet customers and hand out menus.
- Take meal and beverage orders from customers and send them to kitchen and sushi bar.
- Make menu recommendations and inform customers of any specials.
- Deliver meals and beverages to tables after they have been prepared.
- Check that customers are satisfied with their meal.
- Prepare customer bill and ensure that correct amount has been paid.
- Administer change to tables if needed.
- Bussed tables after customers leave.
- Clean up spills, wipe tables, sweep floors, restock front of house necessities, and clean restrooms.
- Receive and pack carry out orders.
- Answer phone for call in orders.
- Deliver inventory from one Bento Box location to another, per request by management.
- Collect and receive inventory for restaurant.
- Address any and all of customers' questions and concerns.
- Help resolve any customer complaints.
- Perform opening and closing duties.
- Execute additional duties assigned by management.
Cashier
99 Cents Only Stores
2017.08 - 2022.01
- Greet customers entering the store.
- Inform customers of special deals.
- Scan and bag customers' groceries and merchandise.
- Receive customer payments through cash register and properly count back change if needed.
- Help customers locate merchandise.
- Address customers' questions and concerns.
- Clean and restock register necessities.
- Stock front of store shelves and aisle end caps.
- Return all go-back produce and merchandise into correct aisles.
- Help train new cashiers.
- Perform additional duties assigned by management.
Education
Bachelor of Science - Criminal Justice
California State University - Sacramento
6000 J St Sacramento, CA 9581905.2023
High School Diploma -
West Campus High School
5022 58th St Sacramento, CA 9582006.2019
Skills
- Excellent customer service
- Computer literate
- Time management
- Effective communication
- Team player
- Problem Solver
- Adaptable
- Advanced writing
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Spanish
Elementary
French
Elementary
Certification
- Certified Food Handler, ServSafe - 01/17/21 - 01/17/24
- Certified Alcohol Server, ServSafe - 06/28/22
References
Bella Lee (916) 856 7415
- Current manager - Bento Box Restaurant
Eun Kuk (916) 969 5841
- Former manager - Bento Box Restaurant
Maya Thao (916) 912 6024
- Former Coworker - Bento Box Restaurant
Jesus Tapia (916) 752 2878
- Former manager - 99 Cents Only Store
Melisser J (916) 591 0512
- Former manager - 99 Cents Only Store
Timeline
Waitress
Bento Box Restaurant
2019.05 - Current
Cashier
99 Cents Only Stores
2017.08 - 2022.01
Bachelor of Science - Criminal Justice
California State University - Sacramento
High School Diploma -
West Campus High School
- Certified Food Handler, ServSafe - 01/17/21 - 01/17/24
- Certified Alcohol Server, ServSafe - 06/28/22
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