Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandrine Turenne

Boynton Beach

Summary

With a passion for upholding justice and delivering exceptional service, I possess a unique blend of analytical thinking, conflict resolution, and communication skills. My experience in criminal justice has honed my ability to assess complex situations, ensure compliance with regulations, and advocate for fairness. In parallel, my customer service expertise has refined my capacity to connect with individuals, anticipate their needs, and resolve issues with professionalism and empathy. I am committed to fostering positive interactions, solving problems efficiently, and contributing to a secure and customer-centric environment.

Overview

4
4
years of professional experience

Work History

PAC Agent

Nyu Langone
Boynton Beach, FL
07.2025 - 05.2026
  • Managed patient inquiries and appointment scheduling using electronic health record systems.
  • Collaborated with medical staff to ensure seamless patient care coordination.
  • Assisted in maintaining accurate patient records, verifying insurance details for compliance.
  • Streamlined communication processes between departments to enhance operational efficiency.
  • Trained new team members on system usage and best practices for patient interactions.
  • Informed clients of policies and procedures.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.

Paralegal Assistant

Howard J Klein & Associates Law
Boynton Beach, FL
01.2023 - 01.2024
  • Developing clear and professional communication with clients, understanding their needs, and conveying complex legal information in a way that is accessible.
  • Effective communication is crucial to building trust and maintaining strong client relationships.

Customer Service

Nation Safe Drivers
Boca Raton, FL
01.2022 - 01.2024
  • The ability to clearly articulate information to customers, both verbally and in writing, ensuring they understand solutions or instructions.
  • The ability to listen attentively allows you to truly understand the issue at hand, improving your ability to provide effective solutions. This skill translates to better communication in any role.
  • Fully focusing on the customer’s concerns, asking clarifying questions, and showing empathy through verbal and non-verbal cues.

Education

Associates of Arts - Criminal Justice

Palm Beach State College
01-2022

Bachelors of Arts - Criminal Justice, Minoring in Social Work

Florida Atlantic University
01-2025

Skills

  • Strong knowledge
  • Excellent communication skills
  • Attention to detail
  • Ability to collaborate effectively
  • Providing high-quality care
  • Organizational skills
  • Clear communication

Timeline

PAC Agent

Nyu Langone
07.2025 - 05.2026

Paralegal Assistant

Howard J Klein & Associates Law
01.2023 - 01.2024

Customer Service

Nation Safe Drivers
01.2022 - 01.2024

Bachelors of Arts - Criminal Justice, Minoring in Social Work

Florida Atlantic University

Associates of Arts - Criminal Justice

Palm Beach State College