Sandtrius Lucas
Washington,DC
Summary
Dedicated caregiver with experience at A Homemade Plan, skilled in providing compassionate support and assistance with daily living activities. Proficient in patient care and meal preparation, I excel in fostering client independence while ensuring safety and well-being. Known for reliability and clear communication, I enhance emotional support through meaningful engagement.
Overview
2026
2026
years of professional experience
Work History
Caregiver
A Homemade Plan
Montgomery
2025 - Current
- Assisted with daily living activities to promote client independence and well-being.
- Supported clients with personal hygiene, grooming, and meal preparation tasks.
- Monitored client health conditions and reported changes to healthcare professionals.
- Provided companionship to enhance emotional support and social interaction.
- Maintained a clean and safe environment for clients through regular housekeeping duties.
- Documented care activities and progress notes accurately to ensure continuity of care.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Telephone Sales Agent
Salamander DC Hotel
1330 Maryland Avenue SW, Washington DC 20024
09.2022 - Current
- Conducted outbound calls to generate leads and promote products.
- Managed customer inquiries and provided accurate product information.
- Utilized CRM software to track sales activities and customer interactions.
- Developed rapport with clients to enhance customer experience and retention.
- Adapted quickly to new sales techniques and product updates.
- Maintained detailed records of customer interactions for follow-up actions.
- Assisted in training new agents on effective sales practices and company policies.
- Met and exceeded sales targets consistently, contributing to the overall success of the team.
Telephone Sales Agent
Mandarin Oriental Hotel
1330 Maryland Avenue SW, Washington DC 20025
2004 - 09.2022
- Collaborated with team members to strategize sales approaches and improve performance.
- Led customers through smooth sales processes.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Generated revenue through promoting and selling company products to potential customers.
- Set up and updated customer accounts and researched questions using multiple computer systems.
- Increased customer satisfaction by addressing and resolving inquiries in a timely manner.
- Demonstrated versatility in adapting to different sales scenarios by employing a wide range of closing techniques, resulting in higher conversion rates.
- Leveraged excellent phone etiquette when engaging with clients, projecting professionalism at all times.
Education
Certificate - Certified Clinical Medical Assistant
Stepful
Online High School Diploma -
Eastern Senior High School
1700 East Capitol St NE, Washington, DC 2000206.2002
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
ADL assistance
PPE usage
Safety awareness
Daily living activities assistance
Lifting and transferring
Patient care and companionship
Fast learner
Attentive to people
Clear communication
Active listening
Compassion and empathy
Reliability and punctuality
Client transportation
Alzheimer's care
Dementia care
Meal preparation
Basic housekeeping
Personal hygiene assistance
Timeline
Telephone Sales Agent
Salamander DC Hotel
09.2022 - Current
Caregiver
A Homemade Plan
2025 - Current
Telephone Sales Agent
Mandarin Oriental Hotel
2004 - 09.2022
Certificate - Certified Clinical Medical Assistant
Stepful
High School Diploma -
Eastern Senior High School