Sandtrius Lucas
Washington,DC
Summary
Dedicated caregiver with experience at A Homemade Plan, skilled in providing compassionate support and assistance with daily living activities. Proficient in patient care and meal preparation, I excel in fostering client independence while ensuring safety and well-being. Known for reliability and clear communication, I enhance emotional support through meaningful engagement.
Overview
2026
2026
years of professional experience
Work History
Caregiver
A Homemade Plan
2025 - Current
- Assisted with daily living activities to promote client independence and well-being.
- Supported clients with personal hygiene, grooming, and meal preparation tasks.
- Monitored client health conditions and reported changes to healthcare professionals.
- Provided companionship to enhance emotional support and social interaction.
- Maintained a clean and safe environment for clients through regular housekeeping duties.
- Documented care activities and progress notes accurately to ensure continuity of care.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Telephone Sales Agent
Salamander DC Hotel
09.2022 - Current
- Conducted outbound calls to generate leads and promote products.
- Managed customer inquiries and provided accurate product information.
- Utilized CRM software to track sales activities and customer interactions.
- Developed rapport with clients to enhance customer experience and retention.
- Adapted quickly to new sales techniques and product updates.
- Maintained detailed records of customer interactions for follow-up actions.
- Assisted in training new agents on effective sales practices and company policies.
- Met and exceeded sales targets consistently, contributing to the overall success of the team.
Telephone Sales Agent
Mandarin Oriental Hotel
2004 - 09.2022
- Collaborated with team members to strategize sales approaches and improve performance.
- Led customers through smooth sales processes.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Generated revenue through promoting and selling company products to potential customers.
- Set up and updated customer accounts and researched questions using multiple computer systems.
- Increased customer satisfaction by addressing and resolving inquiries in a timely manner.
- Demonstrated versatility in adapting to different sales scenarios by employing a wide range of closing techniques, resulting in higher conversion rates.
- Leveraged excellent phone etiquette when engaging with clients, projecting professionalism at all times.
Education
Certificate - Certified Clinical Medical Assistant
Stepful
Online High School Diploma -
Eastern Senior High School
1700 East Capitol St NE, Washington, DC 2000206.2002
Skills
Respectful and compassionate
Timeline
Telephone Sales Agent
Salamander DC Hotel
09.2022 - Current
Caregiver
A Homemade Plan
2025 - Current
Telephone Sales Agent
Mandarin Oriental Hotel
2004 - 09.2022
Certificate - Certified Clinical Medical Assistant
Stepful
High School Diploma -
Eastern Senior High School