Sandy Boisen
Johnston,IA
Summary
Dynamic healthcare professional with extensive experience at Spencer Hospital, excelling in patient care and administrative support. Proven ability to enhance service delivery through strong organization and effective communication. Skilled in data entry and patient scheduling, fostering a compassionate environment while ensuring compliance and efficiency in operations.
Overview
20
20
years of professional experience
Work History
Ward Clerk
Spencer Hospital
Spencer, IA
05.2017 - 12.2024
- Managed patient admissions, ensuring accuracy and confidentiality of sensitive information.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Maintained electronic health records, ensuring data integrity and compliance with regulations.
- Assisted in scheduling appointments, optimizing clinic workflow for efficiency.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
- Trained new Ward Clerks on best practices for administrative duties, contributing to a knowledgeable workforce that maintained high standards of service quality.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Organized medical supplies inventory to maintain optimal stock levels and prevent shortages during critical situations.
- Enhanced patient experience by efficiently managing medical records, scheduling appointments, and coordinating with healthcare professionals.
CNA/ Wardclerk
Spencer Hospital
Spencer, IA
11.2004 - 12.2024
- Provided compassionate patient care and support, ensuring comfort and safety throughout daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for all patients.
- Monitored vital signs and reported changes to nursing staff, enhancing patient safety and care quality.
- Collaborated with healthcare team to develop individualized care plans tailored to patient needs.
- Trained new staff on best practices in patient assistance and safety protocols, fostering a supportive environment.
Education
No Degree - Certified Nursing Assistant
Iowa Lakes Community College
Spirit Lake, IA06-2004
Skills
- Strong organization
- Task delegation
- Data entry
- Healthcare experience
- Administrative support
- Clerical functions
- Visitor directions
- Patient scheduling
- Supply ordering
- Patient records
- Patient assistance
- Customer service
- Charting proficiency
Timeline
Ward Clerk
Spencer Hospital
05.2017 - 12.2024
CNA/ Wardclerk
Spencer Hospital
11.2004 - 12.2024
No Degree - Certified Nursing Assistant
Iowa Lakes Community College