Sandy Buz
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
General Manager/Bartender
Mama Dag’s Seafood & Pizza House
05.2020 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Developed and maintained relationships with customers and suppliers through account development.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Preschool Teacher
The Learning Experience
09.2019 - 03.2020
- Boosted children's social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
Server
Ruby Tuesday
06.2016 - 03.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Receptionist
Perfect Formation
05.2019 - 12.2019
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Education
Bachelor of Arts - Musical Theater
The University of The Arts
Philadelphia, PA05.2018
Skills
- Customer Relationship Management
- Customer Retention
- Staff Supervision
- Advertising and Marketing
- Schedule Management
- Administrative Skills
- Inventory Control
- Staff Motivation
- Staff Training/Development
- Vendor Relationships
Timeline
General Manager/Bartender
Mama Dag’s Seafood & Pizza House
05.2020 - Current
Preschool Teacher
The Learning Experience
09.2019 - 03.2020
Receptionist
Perfect Formation
05.2019 - 12.2019
Server
Ruby Tuesday
06.2016 - 03.2020
Bachelor of Arts - Musical Theater
The University of The Arts
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