SANDY CHALKER
Charleston,SC
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional patient services. Highly organized and hardworking with excellent planning and program management skills. Licensed in South Carolina. Solid experience with healthcare and leadership roles focused on enhancing patient satisfaction, team morale and quality of care.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Imaging Manager
Southeastern Spine Institute
2012.08 - Current
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Managed day-to-day operations, logistics and schedules.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Implemented and managed a more cost efficient PACS system saving the practice $48K per year.
- Defined imaging protocols, quality assurance initiatives and clinic policies and procedures.
- Administered budgets, streamlined processes and maintained cost controls.
- Managed accreditation processes for facility certifications with ACR and DHEC programs.
- Completed MRI and xray diagnostic imaging on patients.
MRI Technologist
Medical Center, LLP
2010.11 - 2012.07
- Performed MRI exams in physician owned outpatient facility.
- Communicated with physicians and office staff regarding best practices regarding exams and patient care.
- Interpreted data and provided recommendations for optimal patient care.
- Managed 12-15 procedures per shift, while maintaining high quality of care.
- Verified and pre-certified insurance for all patients being scanned at the facility.
- Scheduled and charted using EMR system.
- Coded and charged for procedures performed.
- Venipuncture and IV contrast administration.
Director
Dublin Open MRI
2001.01 - 2010.11
- Managed independently owned outpatient imaging center until center was purchased by Medical Center, LLP.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Developed impactful and strategic partnerships with physician referral sources to drive business development.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Managed site development for new construction of outpatient MRI facility.
- Promoted to director after 5 years as MRI technologist.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals
- Evaluated company documentation to verify alignment with regulatory requirements
- Oversaw supply chain functions to verify inventory levels and budget adherence
- Drafted and distributed reports to assist board members with critical business decisions
- Established departmental performance goals and provided feedback for underperforming areas
- Formed strategic partnerships and connected with potential clients to drive business development
Education
MRSO CERTIFIED BY ABMRS - MR SAFETY
10.2022
Certificate, MRI Technology - undefined
2008
Certificate, Radiologic Technology - undefined
2000
06.1984
Skills
- Clinical Staff Management
- Diagnostic Services Monitoring
- Accreditation Coordination
- Health Information Systems (HIS)
- Problem Identification
- Operational Records Maintenance
- Employee Recruitment and Hiring
- Interdepartmental Functions Coordination
- Policy and Program Development
- Best Practices and Standards
- Radiation Safety Protocols
- Workflow Processes
Certification
- ARRT registered in Radiography and MRI
- BLS CPR
Timeline
Imaging Manager - Southeastern Spine Institute
2012.08 - Current
MRI Technologist - Medical Center, LLP
2010.11 - 2012.07
Director - Dublin Open MRI
2001.01 - 2010.11
KANAL'S MR SAFETY OFFICER COURSE - MRSO CERTIFIED BY ABMRS, MR SAFETY
Central Ga. Technical College - Certificate, MRI Technology,
Heart of Ga. Technical College - Certificate, Radiologic Technology,
East Laurens High School - ,
- ARRT registered in Radiography and MRI
- BLS CPR
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