Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandy DeBlieck

Buda

Summary

Operations and administrative support professional with over 8 years of experience in banking, healthcare, and real estate sales. Recognized for strong organizational skills, the ability to juggle competing priorities, and a practical approach to improving daily workflows. Focused on keeping processes running smoothly behind the scenes and supporting teams with reliable, detail-driven execution in fast-paced environments

Overview

10
10
years of professional experience

Work History

Sales & Operations Support Specialist

Orchard
08.2021 - Current
  • Supported multiple departments within real estate technology startup, including mortgage, inside sales, and backend operations. Transitioned across roles based on evolving business needs and exceeding performance goals in roles.
  • Contributed to increased team performance, internal workflow optimization, and overall process improvement
  • Reviewed, organized, and assisted with client loan documentation in compliance with state and federal regulations
  • Supported licensed mortgage professionals by managing intake, customer follow-up and inquisitions
  • Conducted strategic call listening and audit reviews across sales and mortgage departments to identify trends, performance gaps, and opportunities for training or process optimization
  • Assisted in training, testing, and mentoring new hires in CRM tools and internal procedures
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Senior Esthetician & Market Lead

The Pretty Kitty
07.2019 - 08.2021
  • Responsible for providing a top-tier customer service setting
  • Responsible for client outreach to improve customer service for customers who leave positive and negative feedback, bettering the overall experience
  • Manages employee scheduling across three separate store locations
  • Assisted in interviewing and hiring for Austin team
  • Handled inbound customer inquiries and handling the scheduling of appointments
  • Mentored junior estheticians on advanced techniques and best practices to enhance service offerings.

Medical Billing Specialist

Sonic Healthcare USA
10.2018 - 07.2019
  • Data entry with high accuracy in a high-volume, deadline driven environment
  • Payment posting and reconciliation
  • Updated company databases with customer information, including payments and credits
  • Research and resolution of discrepancies in patient accounts
  • Maintained HIPAA-compliant records while managing patient billing inquiries and coordinating account adjustments

Banking Specialist

Amplify Credit Union
12.2015 - 10.2018
  • Managed daily account transactions, new account openings, wire transactions, and client inquiries in a high-volume branch environment
  • Collaborated with internal departments to find resolutions and conduct further research on customer account
  • Oversaw branch vault and teller operations, ensuring cash handling procedures were followed accurately and securely
  • Entrusted with supervisory-level responsibilities including auditing ATMs across multiple branch locations to ensure accurate balancing and compliance

Education

Texas Mortgage License (Inactive) -

Orchard
Austin, Texas
07.2022

Texas Real Estate License (Inactive) -

Orchard
Austin, Texas
04.2022

Esthetician License (Inactive) -

Avenue Five Institute
Austin, Texas
01.2019

Skills

  • Absorbs and replicates information quickly
  • Cross-functional team coordination
  • Detail focused and solution-oriented
  • Administrative and operational support
  • Adaptability in fast-paced, evolving environments
  • Workflow and process improvement

Timeline

Sales & Operations Support Specialist

Orchard
08.2021 - Current

Senior Esthetician & Market Lead

The Pretty Kitty
07.2019 - 08.2021

Medical Billing Specialist

Sonic Healthcare USA
10.2018 - 07.2019

Banking Specialist

Amplify Credit Union
12.2015 - 10.2018

Texas Mortgage License (Inactive) -

Orchard

Texas Real Estate License (Inactive) -

Orchard

Esthetician License (Inactive) -

Avenue Five Institute

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