Dynamic Sales & Operations Support Specialist skilled in effective communication and team collaboration. Successfully coordinated over 100 meetings for sales teams while managing multiple customer accounts, driving impactful sales strategies through comprehensive market research and prospecting efforts.
Overview
7
7
years of professional experience
Work History
Sales & Operations Support Specialist
Integrity Trade Services Inc.
Frankfort, Illinois
04.2023 - Current
Managed full-cycle sales for 10 customer accounts since 2023, ensuring consistent communication and rapport-building.
Generated $750,000 in total sales through active accounts in 2025.
Made 40+ outbound calls and emails daily to engage with new prospects and build sales pipelines.
Coordinated 100+ qualified meetings for sales teams across multiple states, enhancing lead generation efforts.
Organized monthly internal meetings with the Sales Team to review newly generated leads from cold outreach.
Leveraged multiple outreach channels (LinkedIn, emails, calls, and drop-ins) to engage with decision makers.
Used Seamless.AI to source accurate contact information for decision-makers.
Developed 50+ quarterly and annual business review PowerPoint presentations, supporting sales teams in client presentations.
Sent Lightcast.io analytical reports to the Sales Team, outlining market trends, wage benchmarks, and regional supply-and-demand insights for key occupations.
Attended career fairs with the ITS Operations team to support high-volume applicant onboarding.
Coordinated candidate interviews for recruiters, facilitated drug screenings, and processed applicant documentation into our CRM system.
Traveled to local recruitment branches to support large-scale hiring and ramp-up initiatives.
Sales Intern
Vector Marketing Company
Orland Park, Illinois
11.2018 - 01.2019
Built strong, professional relationships with buyers, resulting in referral-based sales.
Engaged with customers to identify needs and recommend tailored products and services that aligned with their goals.
Generated 10 customer accounts through effective customer service and cold-calling scripts.
Answered product questions with up-to-date knowledge of sales and promotions.
Oversaw customer orders and resolved issues to ensure customer satisfaction.
Education
Bachelor of Science - Marketing - Professional Sales
Illinois State University
Normal, Illinois, IL
05-2022
Skills
CRM proficiency
Market research
Team collaboration
Effective communication
Proficient with Office 365 tools
Prospecting, Lead generation
Affiliations
Cubs, Colts, Bulls & Blackhawk Fan
Timeline
Sales & Operations Support Specialist
Integrity Trade Services Inc.
04.2023 - Current
Sales Intern
Vector Marketing Company
11.2018 - 01.2019
Bachelor of Science - Marketing - Professional Sales
Field Sales Support Specialist at Kelly OCG, Providing Services for Johnson & JohnsonField Sales Support Specialist at Kelly OCG, Providing Services for Johnson & Johnson
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