Sandy Doran
Fishkill,NY
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
13
13
years of professional experience
Work History
Vice President
Citibank
Ossining, NY
02.2015 - Current
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Established and built customer relationships through targeted outreach and initiatives.
- Designed sales and service strategies to improve revenue and retention.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
- Performed regular audits of financial records in order to ensure accuracy.
- Managed staff scheduling, hiring and training processes.
Assistant Manager
Citibank
Thornwood, NY
03.2012 - 02.2015
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Supervised daily operations including scheduling shifts, assigning duties.
- Collaborated with management on developing strategic plans for achieving business goals.
- Assisted in the development of operational strategies to ensure efficient and productive operations.j
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Science - Accounting
Mercy College
Dobbs Ferry, NY05-1995
Skills
- Sales and marketing leadership
- Relationship building
- Performance monitoring and evaluation
- Decision-making
- Human resources management
- Verbal and written communication
Timeline
Vice President
Citibank
02.2015 - Current
Assistant Manager
Citibank
03.2012 - 02.2015
Bachelor of Science - Accounting
Mercy College
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