Summary
Work History
Education
Skills
Timeline
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Sandy Leggins

Oklahoma City,Oklahoma

Summary

Experienced customer service professional skilled in high-volume calls, multitasking, and real-time problem-solving. Background in sales, utilities, home security, and transportation. Strong communicator who stays organized, adapts quickly, and delivers consistent, reliable service in fast-paced environments.

Work History

Driver

Lyft
03 2026 - Current
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Pizza Delivery Driver

Pizza Hut
11 2022 - 07 2024
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Exceeded company expectations for prompt deliveries, resulting in increased repeat business from satisfied customers.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.

Customer Service Representative

SimpliSafe
05 2022 - 04 2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Customer Service Representative

Allconnect
09 2016 - 06 2018
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

Ged -

Clearwater highschool
Clearwater Fl

Culinary

Auguste Escoffier School of Culinary Arts
Colorado
2027

Skills

  • customer service and de-escalation
  • high volume call handling
  • multi-tasking & system navigation
  • real time problem solving
  • communication and coordinating
  • time management and organization
  • data entry and accuracy
  • remote work efficiency
  • Complaint resolution
  • Strategic sales knowledge
  • CRM

Timeline

Driver

Lyft
03 2026 - Current

Pizza Delivery Driver

Pizza Hut
11 2022 - 07 2024

Customer Service Representative

SimpliSafe
05 2022 - 04 2023

Customer Service Representative

Allconnect
09 2016 - 06 2018

Ged -

Clearwater highschool

Culinary

Auguste Escoffier School of Culinary Arts

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Sandy Leggins