Sandy Lobo Hernandez
Winston Salem,North Carolina
Overview
2
2
years of professional experience
Work History
Call Center Agent
Carolina university
Winston-Salem, North Carolina
09.2023 - Current
- Greeted customers in a professional and courteous manner.
- Assisted customers with inquiries, issues and complaints via telephone, email and chat.
- Provided accurate information on products and services to customers.
- Resolved customer service inquiries promptly and efficiently.
Administrative Assistant Manager
Kairos
La Ceiba, Honduras
03.2023 - 06.2023
- Organized meetings, travel arrangements, conferences, and events for staff members.
- Managed office supplies, prepared and submitted expense reports, and maintained accurate records.
- Coordinated onboarding activities for new employees such as paperwork processing and orientation sessions.
- Prepared monthly reports detailing progress on projects as well as upcoming tasks.
Automotive Mechanic
Juda
La Ceiba, Honduras
09.2022 - 02.2023
- Repaired and replaced worn brake pads, wheel bearings, and other automotive parts.
- Performed scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Replaced defective engines, suspension systems, transmissions, exhaust systems, radiators, and related components.
- Inspected vehicles for necessary repairs or preventive maintenance needs.
- Tested vehicle performance to ensure the proper functioning of brakes, lights, and steering mechanisms.
- Fabricated replacement parts when required using shop tools such as lathes or drill presses.
Education
Electrics And Electrical Engineering - Bachelor of Technology
Carolina University
Winston-Salem, NC08-2027
High School Diploma -
La Ceiba Bilingual School
La Ceiba, Honduras06-2022
Skills
- Training and mentoring
- Customer Education
- Organization
- Team Work
- Creativity
- Critical Thinking
Additional Information
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Call Center Agent
Carolina university
09.2023 - Current
Administrative Assistant Manager
Kairos
03.2023 - 06.2023
Automotive Mechanic
Juda
09.2022 - 02.2023
Electrics And Electrical Engineering - Bachelor of Technology
Carolina University
High School Diploma -
La Ceiba Bilingual School
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