Sandy Maldonado Centeno
The Bronx,NY
Summary
Bilingual revenue analyst with extensive experience in the insurance sector. Proven ability to manage high caseloads effectively in fast-paced environments. Strong planning and problem-solving skills contribute to successful project outcomes. Adaptable and driven professional committed to achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Insurance specialist- Revenue analyst
OrthoVirginia
Remote, CO
10.2020 - Current
- Analyzed billing discrepancies and resolved issues with insurance providers.
- Reviewed and processed insurance claims to ensure accuracy and timely submission.
- Reviewed and processed insurance claims to ensure accurate reimbursements.
- Resolved denied or unpaid claims through investigation and appeals.
Lead referral specialist
OrthoVirginia
Hopewell, VA
10.2020 - 2022
- Managed and processed client/patient referrals efficiently.
- Streamlined workflows to enhance the efficiency of the referral process within OrthoVirginia.
- Collaborated with insurance providers to verify coverage for procedures and appointments.
- Coordinated patient referrals to ensure timely access to orthopedic specialists.
Staffing Coordinator
MultiCare
Tacoma, WA
2018 - 2020
- Organized and prepared schedules for the Nursing and Physical Therapy departments. Coordinated with staff to improve scheduling efficiency.
- Managed onboarding processes for new hires, ensuring compliance with training requirements.
Lead Patient Financial Services-Surgery team
Fairbanks Memorial Hospital
Fairbanks, AK
03.2016 - 2018
- Performed pre-registration and insurance verification processes.
- Scheduled surgical procedures, and ensured all required testing was completed.
- Communicate financial options to patients, ensuring understanding of billing procedures.
- Handled credit card processing activities such as refunds, disputes, and chargebacks in accordance with applicable regulations.
Physician Scheduler
Tanana Valley Clinic
Fairbanks, AK
03.2016 - 2018
- Coordinated with healthcare providers to optimize patient flow and scheduling efficiency.
- Managed patient inquiries and provided information about services and procedures.
- Updated patient records and maintained confidentiality according to HIPAA guidelines.
Education
Associate of Science -
Colorado Technical University
Colorado Springs, COSkills
- EPIC system and EMR expertise
- Bilingual/Spanish speaker/ writer
- Microsoft Office proficiency
- Insurance processing and verification
- Claims analysis and billing
- Patient registration and financial services
- Staff coordination and office administration
- Customer service and communication
References
- Sonya Green, (804) 971-0755
- Teresa Chaveria, (562) 881-2675
Timeline
Insurance specialist- Revenue analyst
OrthoVirginia
10.2020 - Current
Lead referral specialist
OrthoVirginia
10.2020 - 2022
Lead Patient Financial Services-Surgery team
Fairbanks Memorial Hospital
03.2016 - 2018
Physician Scheduler
Tanana Valley Clinic
03.2016 - 2018
Staffing Coordinator
MultiCare
2018 - 2020
Associate of Science -
Colorado Technical University