Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandy Mares

Hobbs,New Mexico

Summary

Dynamic Store Manager with a proven track record at CVS Pharmacy, excelling in customer service and team leadership. Enhanced store profitability through innovative merchandising and effective inventory management. Skilled in training and mentoring staff, ensuring exceptional customer relations and operational efficiency. Committed to maximizing sales while minimizing shrinkage through strategic planning.

Overview

6
6
years of professional experience

Work History

Store Manager

CVS Pharmacy
10.2023 - Current
  • Learned inventory management practices to maintain optimal stock levels.
  • Assisted in training staff on customer service protocols and store policies.
  • Supported daily operations by organizing merchandise displays for improved accessibility.
  • Gained familiarity with point-of-sale systems to process transactions efficiently.
  • Collaborated with team members to enhance store cleanliness and organization standards.
  • Engaged customers to ensure satisfaction and address inquiries effectively.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Store Manager

Family Dollar
08.2021 - 10.2023
  • Observed sales trends and provided feedback to improve product placement strategies.
  • Adapted quickly to changing priorities and tasks in a fast-paced retail environment.
  • Approved regular payroll submissions for employees.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assistant Produce Manager

Dale's Thriftway
08.2019 - 08.2021
  • Managed inventory levels to ensure product availability and minimize spoilage.
  • Trained staff on best practices for produce handling and storage techniques.
  • Collaborated with suppliers to maintain quality standards and negotiate pricing.
  • Implemented seasonal displays to enhance product visibility and drive sales.
  • Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
  • Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
  • Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
  • Optimized product rotation procedures to minimize spoilage while maintaining ample stock levels for customer convenience.
  • Increased customer satisfaction by providing exceptional product knowledge and assistance in the selection of fresh produce.

Education

GED -

Hobbs High School
Hobbs, NM

No Degree - Behavioral Sciences

New Mexico Junior College
Hobbs, NM
05-2028

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Store merchandising
  • Cash management
  • Shift scheduling

Timeline

Store Manager

CVS Pharmacy
10.2023 - Current

Store Manager

Family Dollar
08.2021 - 10.2023

Assistant Produce Manager

Dale's Thriftway
08.2019 - 08.2021

GED -

Hobbs High School

No Degree - Behavioral Sciences

New Mexico Junior College

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