SANDY MEJIA
FREELANCE INTERPRETER
Pennsauken,New Jersey
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Freelance Interpreter
Hola Connection
Pennsauken, NJ
01.2018 - Current
- On site interpreting
- OPI
- VRI
- IME, PT, OT, Pre-operative, Postoperative
- Community Events
- Educational Interpreting - Parent teacher conferences
- Legal Assignments
- Consecutive Interpreting
- Adaptable
- Time management
- Communication skills
- Conflict resolution
- Able to work independently
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.
- Streamlined customer service for international clients by interpreting inquiries and responses, leading to improved customer satisfaction.
Membership Specialist
Girl Scouts of Central & Southern NJ
, NJ
09.2015 - Current
- Implemented new processes for tracking member feedback, enabling proactive improvements to be made based on real-time input from our clients.
- Enhanced membership retention by developing strong relationships with members and understanding their preferences. Retention outcome of 70%
- Monitored membership trends and reported on key performance metrics during monthly team meetings, helping inform future strategies. Managed various counties across Camden, Burlington, Mercer.
- Enhanced client satisfaction by providing exceptional customer service in responding to inquiries and resolving concerns.
- Organized volunteer recruitment efforts, attracting committed individuals who contributed their time and skills to the organization's mission.
- Leveraged strong interpersonal skills in building rapport with clients, vendors, volunteers, colleagues, supervisors, board members-fostering a positive work culture where collaboration thrived.
- Promoted diversity and inclusion by developing and implementing comprehensive strategies and programs.
Education
Associate of Arts - International Relations
Camden County College
Camden, NJ 01.2018 - 05.2024
Skills
Consecutive Interpreting
Time management
Communication skills
Conflict resolution
Able to work independently
Cross-cultural communication
Client Support
Fluent Bilingualism
Interpersonal Communication
Relationship Building
Intercultural Sensitivity
Adaptability and Flexibility
Adaptability
Problem-solving abilities
Critical Thinking
References
- Susan Grandoth, Clerk, 856-534-3443
- Samantha Thompson, Talent Acquisition, 609-815-1708
Pronouns
she/her/ella
Affiliations
Delaware Valley Translators Association
AAITE member
Certified Medical Interpreter Association
Certification
Medical Interpreter
Timeline
Freelance Interpreter
Hola Connection
01.2018 - Current
Associate of Arts - International Relations
Camden County College
01.2018 - 05.2024
Membership Specialist
Girl Scouts of Central & Southern NJ
09.2015 - Current