Server/Assistant Manager
Los Arcos Mexican Restauran
Denver, CO
05.2010 - 11.2018
- Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
- Trained, supervised and evaluated staff on proper service techniques, sanitation standards and menu items.
- Ensured compliance with all food safety regulations and established quality standards.
- Organized special events such as banquets, parties or buffets for customers according to their requirements.
- Monitored inventory levels to ensure sufficient stock was available at all times.
- Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
- Collected cash sales from employees to properly tip each server after shift.