Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandy Singer

Scottsdale,AZ

Summary

Dynamic Travel Experience Designer with Club Med Sales, Inc, recognized for exceeding sales goals through strategic relationship building and exceptional communication skills. Proven ability to enhance client satisfaction and drive revenue growth, leveraging product knowledge and active listening to tailor offerings. Awarded for outstanding conversion of sales and Platinum performance.

Overview

33
33
years of professional experience

Work History

Travel Experience Designer

Club Med Sales, Inc
Tempe, AZ
10.2007 - Current
  • Provided personalized service to build relationships with each customer, offering professional, polite, and enthusiastic support for sales and service needs.
  • Exceeded established sales goals by implementing sincere and strategic closing techniques, by listening to customer needs.
  • Increased profitability and revenue by identifying customer needs, and determining appropriate offerings to successfully sell and upsell accommodations and services to new and existing clients.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Advised customers on the latest product features and benefits.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Generated new business opportunities through cold calling campaigns.
  • Provided excellent customer service to receive outstanding feedback scores, and numerous letters of accolades.
  • Coached new employees on best practices for closing deals quickly and efficiently, while improving their sales technique.

Community Relations Representative

United Blood Services
Scottsdale, AZ
02.1999 - 04.2001
  • Directed, motivated, and trained volunteer blood drive coordinators and committee members to ensure successful blood drives.
  • Represented the company through public speaking engagements, educational presentations, and direct donor recruitment at various organizations.
  • Scheduled blood drives within established guidelines to achieve projection accuracy and monthly goals, while always assuring excellent customer service to all customers.
  • Responsible for preparing and analyzing monthly forecast information and prior history to meet assigned goals and effectively manage territory.
  • Developed new donor resources to meet and exceed goals.
  • Exceeded 1st, 3rd, and 4th quarter goals for the year 2000 by 126%, 107%, and 104%, respectively.
  • Awarded 1st place in June and August 2000 for projection accuracy and overall achievement of goals.

Mobile Sales Representative

Club Med
Scottsdale, AZ
08.1992 - 06.1994
  • Created and presented seminars to groups of travel agents and consumers to explain the value and beauty of a Club Med vacation.
  • Marketed to top-selling travel agencies to increase sales of Club Med vacations through advertising, direct mail, and radio spots.
  • Attained sales targets while remaining within the sales promotion budget.
  • I traveled 2 to 3 weeks per month on sales calls, tailoring products to particular regions based on charter air.
  • Hosted parties at upscale venues, "Expos," to build relationships and educate travel agents by presenting seminars and trade shows all over the USA.
  • Facilitated NFL week for 10 days in the Turks and Caicos Islands by acting as a liaison between players and guests.

Education

Bachelor of Arts - Psychology

Arizona State University
Tempe, AZ
05-1990

Skills

  • Relationship building
  • Sales strategy
  • Communication skills
  • Client satisfaction
  • Problem solving
  • Product knowledge
  • Attention to detail
  • Active listening
  • Teamwork and collaboration
  • Multitasking and organizing
  • Public speaking

Timeline

Travel Experience Designer

Club Med Sales, Inc
10.2007 - Current

Community Relations Representative

United Blood Services
02.1999 - 04.2001

Mobile Sales Representative

Club Med
08.1992 - 06.1994

Bachelor of Arts - Psychology

Arizona State University

Similar Profiles

CREATE PROFILE