Sandy Swallow
Urbandale
Summary
Dynamic health information professional with hands-on experience in physician offices and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
1
1
Certification
45
45
years of professional experience
Work History
Sr. Health Information Adviser
Telligen
West Des Moines, IA
01.2006 - 07.2022
- Assisted Iowa physician offices & hospitals on quality improvement efforts and work flow processes
- Analyzed data trends to inform decision-making processes and optimize client outcomes.
- Led cross-functional teams to develop strategic health improvement initiatives.
- Collaborated with healthcare providers to enhance service delivery and patient engagement strategies.
- Facilitated workshops to educate stakeholders on evidence-based practices and program implementation.
Clinic Administrator
Mercy Clinics, Inc.
Urbandale, IA
02.2002 - 02.2006
- Managed clinic operations, ensuring compliance with healthcare regulations and policies.
- Implemented electronic health record systems, increasing data accuracy and accessibility for clinical staff.
- Streamlined patient scheduling processes, enhancing appointment availability and reducing wait times.
- Oversaw staff training programs, fostering professional development and improving team performance.
Certified Medical Assistant/Clinical Medical Assistant Supervisor
Iowa Health Systems
Urbandale, IA
05.1977 - 02.2006
- Administered patient care and assisted with clinical procedures in a fast-paced medical environment.
- Educated patients on treatment plans and provided instructions for medications and follow-up care.
- Coordinated patient appointments, ensuring efficient scheduling and minimal wait times.
- Maintained accurate patient records using electronic health record systems to ensure compliance.
Education
Associate of Science - Certified Medical Assistant
Des Moines Area Community College
Ankeny, IA08.1976
Skills
- Analytical thinking
- Time management
- Critical thinking
- Written communication
- Teamwork and collaboration
Certification
- Certified Populations Health Coach
- Certified Health Information Technology Professional
Timeline
Sr. Health Information Adviser
Telligen
01.2006 - 07.2022
Clinic Administrator
Mercy Clinics, Inc.
02.2002 - 02.2006
Certified Medical Assistant/Clinical Medical Assistant Supervisor
Iowa Health Systems
05.1977 - 02.2006
Associate of Science - Certified Medical Assistant
Des Moines Area Community College