Sandy Thomas
Texas Auto Glass
Tomball,TX
6
years of professional experience
Automotive professional with hands-on experience in automotive glass installation, customer service, appointment scheduling, and office administration. Experienced in installing windshields in cars, RVs, and motor homes, handling customer inquiries, coordinating appointments, and assisting with billing and paperwork. Detail-oriented, dependable, and eager to learn new skills. Seeking an opportunity to apply technical and customer service experience in an automotive environment with opportunities for professional growth.
Work History
Auto Glass Technician
3 Years 11 Months- Removed and replaced windshields, door glass, and back glass using proper installation tools.
- Inspected damaged glass and recommended repair or replacement based on vehicle condition.
- Calibrated mirrors, moldings, and trim to ensure secure, leak-free fitments.
- Prepared vehicles for service by protecting interiors and disconnecting related components.
- Assisted with mobile service calls, transporting materials and completing on-site replacements.
- Maintained clean work areas and organized glass inventory for efficient daily workflow.
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
Receptionist
1 Year 3 Months- Answered multi-line phone system and routed calls to appropriate departments
- Greeted customers professionally and directed walk-ins to service staff
- Scheduled appointments and updated daily calendar for repair and replacement services
- Collected customer information accurately for service orders and intake records
- Confirmed insurance details and relayed claim information to appropriate team members
Receptionist
1 Year 3 Months- Answered customer phone calls and assisted with scheduling service appointments.
- Organized and maintained office files and administrative paperwork.
- Assisted with billing documentation and routine office responsibilities.
- Collected customer deposits, fees, and payments while maintaining accurate financial records.
Education
High School Diploma
Skills
Hand and power tools
Diagnosing problems
Power tool operation
Troubleshooting malfunctions
Automotive Glass & Windshield Installation
Vehicle and RV Glass Handling
Customer Service & Communication
Appointment Scheduling
Phone Etiquette
Billing & Administrative Paperwork
Front Desk Operations
Cash Handling & Payment Collection
Attention to Detail
Time Management
Willingness to Learn
Timeline
Auto Glass Technician
Texas Auto Glass
11.2022 - CurrentRead More
Receptionist
Texas Auto Glass
08.2021 - 11.2022Read More
Receptionist
Ultimate Cleaning Services
05.2020 - 08.2021Read More
Tomball Memorial Highschool
High School Diploma
Read More