Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sandy Valles

San Diego,CA

Summary

Proactive and detail-oriented Receptionist with a proven track record at David Lerma's Tax Preparer, adept in streamlining operations and enhancing office efficiency. Excelled in customer relations and organizational skills, significantly improving client satisfaction. Skilled in handling confidential information, with a flair for multitasking and meeting tight deadlines.

Welcoming clerical professional with Number years of experience in Industry office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, Task and Task. Accurate when entering information in Software and keeping organized filing systems.

Overview

4
4
years of professional experience

Work History

Receptionist

David Lerma's Tax Preparer
01.2021 - 09.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Maintained confidentiality of information regarding clients and company.

Education

Bachelor Of Applied Arts And Science - Criminal Justice

San Diego State University
San Diego, CA
06.2020

Associate Of Arts And Sciences - Administration of Justice

Imperial Valley College
Imperial, CA
06.2018

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling/Planning
  • Document drafting
  • Document filing
  • Writing and editing

Accomplishments

  • Updated and maintained company database to reflect current and accurate client records for more than 200 accounts
  • Recognized by customers and cleric for expedient and effective service.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

David Lerma's Tax Preparer
01.2021 - 09.2024

Bachelor Of Applied Arts And Science - Criminal Justice

San Diego State University

Associate Of Arts And Sciences - Administration of Justice

Imperial Valley College
Sandy Valles