Sandy Wilson

Volunteer Coordinator

• Facilitated communication between staff members and volunteers.
• Monitored compliance with organizational policies and procedures.
• Assisted in developing strategies to increase community engagement with the organization's mission.
• Resolved any conflicts that arose between staff members or between staff members and volunteers.
• Worked closely with staff members to ensure that tasks were delegated appropriately to volunteers.
• Maintained records of volunteering hours worked by each individual.
• Managed a database of volunteer information.
• Provided guidance on how to best utilize available resources in order to maximize the impact of volunteer work.

Community Outreach Coordinator

• Performed data entry of patient information into electronic medical records system.
• Directed and escorted patients to treatment areas per appointment plans.
• Helped with administrative clinic work such as making appointments, answering telephone calls and greeting patients.
• Developed and implemented community outreach strategies to increase awareness of programs and services.
• Attended networking events and served as an ambassador for organization's mission and vision.
• Responded promptly to inquiries from members of the public regarding programs and services provided by organization.
• Participated in public speaking engagements at schools, churches, civic organizations.
• Developed and implemented community outreach programs to increase public awareness of organization's mission.
• Maintained accurate records of all outreach activities including contacts made and outcomes achieved.

Vision Clinic Coordinator

• Assisted in the coordination of patient care services, including scheduling appointments and managing medical records.
• Managed daily appointment schedules for physicians and other clinical personnel.
• Maintained confidentiality of patient health information according to HIPAA guidelines.
• Prepared purchase orders for procurement of office supplies or equipment needed by the facility.
• Responded to inquiries from patients and healthcare providers regarding clinic services and policies.
• Coordinated with physicians and other healthcare professionals to ensure quality care delivery.
• Acted as a liaison between the clinic administration and external vendors or contractors.

• Facilitated parent education groups focused on improving communication skills at home.
• Created individualized treatment plans based on patient needs while adhering to ethical standards set forth by professional organizations.
• Identified and evaluated speech, language, cognitive-communication, voice and swallowing disorders in patients.