Sandy Youssef
Staten Island,New York
Summary
Experienced RN Case Manager with background in providing high-quality patient care and effective case management. Strengths include strong leadership and mentorship skills, efficient coordination of care plans, and effective communication with multidisciplinary teams. Previous work has demonstrated significant impact on improving patient outcomes through the development and implementation of comprehensive care strategies. My personal experience has also created a lens for compassion and appreciation for my patients.
Overview
8
8
years of professional experience
Work History
RN Case Manager
Memorial Sloan Cancer Center
New York, New York
01.2021 - Current
- Coordinated the successful discharge of patients with complex oncological needs
- Served as a trainer and advisor for new staff on utilization management and discharge planning
- Specifically assigned to manage ICU/Stepdown for complex discharge planning for vented and long acute care admissions.
- Managed insurance coverage and authorization for hospital stay and skilled discharge needs
- Connected vulnerable populations such as the uninsured and homeless to proper resources and safe discharge settings
- Leadership: Secretary of Quality Council
- Recognized for single handedly designing a discharge checklist that is now used by all nursing staff on each hospital floor
- Revised chart audits to meet insurance guidelines to be in according with state and federal regulations
- Improved quality of note templates
RN
NYU Langone Orthopedic Hospital
06.2018 - 01.2022
- Demonstrates leadership rotating as charge nurse, supervising and coordinating care with other RNs at Magnet level on a 32 bed acute care orthopedic spine unit
- Serving as nurse preceptor and mentor, training new nurses to increase retention rates and establish greater rapport among staff.
- Coordinating all aspects of care with interdisciplinary staff for pre-op and post-operative patients including pain management, wound care, telemetry, ambulation, education, and discharge needs
- Treated patients with various medical conditions specifically Cancer, Parkinsons, Dementia, COPD, MI, arrhythmias and stroke.
- Transitioned to COVID-19 medical surgical floor while training new staff
- Developed valuable skills as a RUSK Neuro-Rehab and Surgical ICU float gaining extensive experience in nursing specialties.
- 2020 Nurse of the Year: Community Nursing Award Recipient
- Patient & Family Education Council: Completed residency project working to implement new education practices for Pre-operative Hip fracture patients and their families.
- Fall Tips Program Education Champion: Successfully training and educating all floor staff on the implementation of a new fall safety prevention program.
- Recruitment and Retention Council: works with nursing managers and administrators to recruit nurses and creates projects that have increased staff retention overall in the hospital.
Community Nurse
Magic Home Care
12.2017 - 12.2018
- Care management for patients and families regarding their Oncology treatment.
- Worked with a multidisciplinary team to assess patient safety and progress of treatment in their homes.
- Advocate for the needs and cultural preferences of a diverse patient population ranging from puberty to geriatric age.
Education
Bachelors - Nursing
College of Mount Saint Vincent
Riverdale, NY01.2017
Bachelor's - Sociology
Fordham University
New York, NY05-2016
Skills
- Care coordination
- Utilization management
- Insurance authorization
- Patient education
- Quality improvement
- Clinical assessment
- Discharge planning
- Oncology nursing
Timeline
RN Case Manager
Memorial Sloan Cancer Center
01.2021 - Current
RN
NYU Langone Orthopedic Hospital
06.2018 - 01.2022
Community Nurse
Magic Home Care
12.2017 - 12.2018
Bachelors - Nursing
College of Mount Saint Vincent
Bachelor's - Sociology
Fordham University