Sandybelle Olguin
Hemet,USA
Summary
With over 3 years of professional experience, I bring strong skills and conflict resolution, customer satisfaction, and key account management. I am known as a hard-working and dependable team member who takes pride in delivering high-quality work and contributing to company goals. I strive to grow and improve daily while consistently providing excellent service.
Overview
5
5
years of professional experience
Work History
Lead Eyecare Advisor
LensCrafters
Riverside, CA
02.2021 - 08.2024
- Delivered exceptional, solution-driven customer service by engaging customers, identifying needs, and assisting with product selection while supporting sales associates
- Supported daily store operations by managing appointment scheduling, answering phone calls, assisting the doctor, and ensuring accurate execution and strong product knowledge
- Mentored and motivated team members, fostering professional development and maintaining a positive, collaborative work environment
Ophthalmic Technician
Inland Eye Specialist
Hemet, CA
05.2022 - 02.2024
- Initiated comprehensive patient evaluations by documenting chief complaints, history of present illness, review of systems, and pertinent ocular findings in compliance with clinical guidelines
- Performed pre-exam and diagnostic testing including visual acuity (pinhole and glare), confrontational visual fields, extraocular muscle assessment, pupillary evaluation, tonometry, angle assessment, dilation, refraction, and lensometry
- Conducted specialized testing and assisted with minor OR procedures, including OCT imaging, keratometry, A/B scans, ophthalmic photography, sterile tray setup, maintenance of sterile field, and processing physician-authorized prescription refills with complete chart documentation
Shift Leader
Charlotte Russe
Temecula, CA
10.2019 - 02.2021
- Opened and closed the store, prepared registers, balanced daily cash intake, and completed cash deposits in accordance with company procedures
- Communicated effectively with the store manager and district manager to support daily operations, staffing needs, and store performance
- Managed inventory, led sales activities, assisted with interviews, and facilitated onboarding and training to support team development
Education
High School Diploma -
Tahquitz High School
Hemet, CASkills
- Bilingual (English and Spanish)
- Effective multitasking in fast-paced environments
- Leadership and team support
- Strong work ethic
- Goal-driven
- Team collaboration and communication
References
- Tanya 951-729-9115
- Jasmin 562-230-6532
- Razz 760-799-1737
Timeline
Ophthalmic Technician
Inland Eye Specialist
05.2022 - 02.2024
Lead Eyecare Advisor
LensCrafters
02.2021 - 08.2024
Shift Leader
Charlotte Russe
10.2019 - 02.2021
High School Diploma -
Tahquitz High School