Sanela Gajic
Fort Worth,TX
Summary
Driven Director with experience planning and coordinating all aspects of productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work.
Overview
21
21
years of professional experience
Work History
Food Safety Director
Chick-fil-A
Hurst, TX
07.2017 - 12.2022
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Developed policies and procedures to ensure compliance with corporate standards.
Front of House Manager
Great Wolf Lodge Grapevine
Grapevine, TX
08.2013 - 05.2017
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Improved customer service by setting expectations and coaching employees on proper service etiquette.
- Oversaw employee recruiting, hiring, performance management and discipline.
Restaurant Co-Owner
Chick-fil-A
Grapevine, TX
08.2001 - 09.2012
- Managed day-to-day operations, including scheduling staff shifts, managing inventory and ordering supplies.
- Monitored food preparation techniques used by kitchen staff to ensure high quality meals were served.
- Maintained an organized system for tracking orders, reservations, payments.
Education
Associate of Applied Science - Sustainable Agriculture
Etsuc
Bihac, Bosnia05-1992
Skills
- Operations Management
- Project Management
- Staff Management
- Business Planning
Timeline
Food Safety Director
Chick-fil-A
07.2017 - 12.2022
Front of House Manager
Great Wolf Lodge Grapevine
08.2013 - 05.2017
Restaurant Co-Owner
Chick-fil-A
08.2001 - 09.2012
Associate of Applied Science - Sustainable Agriculture
Etsuc
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