Sanford Rothschild Hodges
Pensacola,FL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in Management, Customer Relations and Communication.
Overview
24
24
years of professional experience
Work History
Member Service Representative
Navy Federal Credit Union
08.2021 - Current
- Providing a variety of services to credit union members and acts as a liaison between the member and the credit union, promoting products and services, answering inquiries, taking phone calls, solving problems, and offering guidance to all members.
Store Manager
Curo Financial Management
04.2013 - 07.2021
- Staff management, customer service, conflict resolver, processing of payday and title loans, project weekly schedule, money management including but not limited to currency ordering, delegating responsibility, auditing order supply, basic computer skills and new hire training.
Store Manager
Checkers Drive-In Restaurants, Inc.
02.2009 - 03.2013
- Daily store operations management, customer service, shift report compilation, inventory maintenance, supply ordering, hiring and training of store personnel, store scheduling and preventive maintenance.
Store Manager
Dollar Financial Group
01.2000 - 12.2008
- Customer service, daily store operations management, collections, staffing management including but not limited to hiring and training, supply ordering, basic computer skills, payday loan processing, store scheduling, auditing, marketing, money management including ordering currency.
Education
No Degree - General Studies
Pensacola Junior College
Pensacola, FL05.1986
Diploma -
Pensacola High School
Pensacola, FL05.1985
Skills
- Store Management Experience
- Retail Management
- Cash handling
- Customer Service
- Banking Knowledge
- Problem Solving
Timeline
Member Service Representative
Navy Federal Credit Union
08.2021 - Current
Store Manager
Curo Financial Management
04.2013 - 07.2021
Store Manager
Checkers Drive-In Restaurants, Inc.
02.2009 - 03.2013
Store Manager
Dollar Financial Group
01.2000 - 12.2008
No Degree - General Studies
Pensacola Junior College
Diploma -
Pensacola High School
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