Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Sangeetha Gokul

Sangeetha Gokul

Summary

Sangeetha has over 12 years of combined experience as Tax Information Reporting Manager and Operational Risk and Control Manager. Operationalized complex and evolving Internal Revenue Codes Chapter3, Chapter 4(FATCA) and Chapter 61 and intergovernmental agreements and Common Reporting Standards (CRS) into operational policies and procedures with adequate controls. Tax operations management of W8/W9/ CRS documentation, annual regulatory reporting 1099, 1042, 8966, FATCA and CRS and Tax withholding and remittance of taxes to IRS. Tax advisory services by continuous research and interpretation of regulations to address operational and client inquiries. Enterprise Risk assessment, inherent and incremental risk assessment of wealth products and services and mitigation for New Activity implementation . Sangeetha is a strategic leader, solutions-focused, and goal-oriented professional, with extensive experience in tax operations, regulatory reporting, tax control, tax technology transformations, business analyst, UAT management, operational readiness as well as process reengineering, controls and risk management.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operational Risk Manager, VP

Citibank
New Castle, DE
11.2022 - Current
  • Lead Enterprise Risk Assessment of New Activities for Global Wealth Business collaborating with legal, independent compliance risk management control and risk manager, Operational Risk Management, First and Second Line of Defense Risk Subject Management SMEs, product manager, Product owner and Business Sponsor.
  • Assess and Identify inherent and material incremental risks associated with the new activities & initiative from a wide range of risk taxonomy multiple risk stripes/lens holistically at enterprise level support functions.
  • Ensure robust controls are in place to mitigate inherent and incremental risk with the proposed changes and develop new or modify existing controls ARCMs to mitigate risk effectively and residual risk is within the risk appetite. Partner with operational leads to develop control language, monitor control effectiveness, overall quality and consistency of controls associated to the inherent risk of project scope, product or intent
  • Governance and monitoring of new activities not implemented prior to execution go ahead approval to detect breach of policy
  • Conduct post execution review timely to ensure post launch conditions are satisfied with supporting evidences, controls are effectively mitigating the incremental risk and efficient monitoring and testing of the controls
  • Periodic review of New Activity governance procedures to comply with New Activity Citi policy
  • Exceptional and efficient service to Global Wealth business to implement new client focused solutions within the established risk and control framework in short time to market,
  • Senior management pipeline reporting to track new activity initiatives, target implementation and risk evaluation timelines

Tax Information Reporting Manager, VP

Citibank, NA
New Castle, DE
02.2018 - 11.2022
  • Manage Tax operations in the Institutional clients tax group responsible for rendering E2E tax services to 90 countries globally that support several businesses for deposit products, Foreign exchange, rates and currencies and wholesale lending. E2E Tax services include US IRS W8, W9 and CRS tax document validation; tax withholding reconciliation; timely withholding remittances to (IRS); annual regulatory reporting IRS Form 1099; 1042-S, 945 and 1042; Foreign Account Tax Compliance Act (FATCA) 8966; international tax reporting FATCA reporting and Common Reporting Standard (CRS) reporting to local tax regulators
  • Strong understanding of Chapter 3, Chapter 4(FATCA), Chapter 61 IRS regulations collaborate with Corporate Tax and external Tax advisory services PWC, EY to operationalize complete and ever evolving tax regulations into Citi tax policy, standard operating procedure. Research of regulations, Citi policy and procedures to address the inquiries from operational areas on IRS tax documents and reporting and withholding requirements. corporate tax liaison, with tasks of assessing exceptions/dispensation to policies. Tax advisory to with global and regional product owners, business heads, clients, relationship managers, account managers, and client-facing community while maintain exceptional business and client service exceed expectations without compromising regulatory compliance
  • Continuous assessment of material regulatory, compliance, operational risks and develop adequate systematic or compensatory manual ARCM controls to ensure tax regulatory compliance. Self assessment of operational gaps, document Corrective Action plan (CAP), define milestone CAP milestone description and timelines, timely resolution of identified issues
  • Regulatory FATCA Remediation project manager solicit client tax documentation from 100k clients globally, document validation, remediate Tax Withholding liability exposure, suspend interest or withholding on non-compliant clients and provide steering committee project status and metrics reporting
  • New business and markets onboarding into Citi shared services onboard new account feed and pre-existing accounts tax classification, pre-existing accounts, and tax classification into global tax reference data system from local markets.
  • Governance, oversight, and tax advisory services to non-Citi shared services markets regarding tax operational activities influencing the local country operations in aligning with the global processes

Tax Project Manager

J.P. Morgan Chase & Company
Newark, DE
03.2016 - 02.2018
  • Project implementation lead to Digitize validation and due diligence of IRS W8, W9 and CRS documents, which resulted in significant 90% straight-through processing, significant operational efficiency, and a 25% FTE savings. Define project timelines to align with business direction and strategy, steering committee project status updates, User acceptance training (UAT) documentation and management and lead business and operational readiness updated procedures and training
  • Single point of contact for CIB Tax Operations to prioritize and align tax projects with the enterprise demand management, assess cross impact of enterprise applications to tax , valued partner and SME support throughout the demand management cycle
  • Implementation lead to replace access database that housed underlying W8-IMY beneficial owners into a IMY tool built in within Tax withholding engine
  • Development and Periodic review of tax process flow, procedures and controls partnering with Corporate Tax to ensure compliance with evolving tax regulations.

Tax Operations Lead, AVP

Citibank N.A.
New Castle, DE
05.2011 - 03.2016
  • Led strategic and tactical work around W8/W9 tax documentation due diligence process. Assessed the written Citi internal tax policy and procedures as well as research and addressed the inquiries from operational areas on IRS tax document and reporting and withholding requirements
  • Implemented successfully multiple strategic initiatives to achieve operational efficiency and enhanced client experience as Tax Technology Project Manager. The Project work included:
  • Continuous systems conversations and implementation to adhere to FATCA and CRS regulatory requirements
  • Automation of tax withholding, tax refunds 1099/ FATCA/CRS reporting automation.
  • Development of centralized global tax solution system and processes to provide a consistent tax experience for client onboarding, client maintenance and Citi product offerings across multiple businesses
  • Flexcube Product processor migration and built Tax withholding module
  • Tax form due diligence tool upgrade from legacy version to standard tool across Citi line of business and align with periodic W8/W9 version upgrades
  • Syndicated loans business migration to loans IQ vendor tool
  • Development and maintenance of transactional data business objects and micro strategy reports Data governance workstream to resolve data inconsistencies and issues
  • Robotics transformation lead for tax operations to automate tax activities for efficient processing and improved client service delivery

Education

Master of Business Administration in Finance -

Anna University

Bachelor of Commerce -

University of Madras

Skills

  • US Tax Withholding and Information reporting for deposit products, Markets and Wholesale lending
  • Form 1099, 1042-S, 8966, Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standard (CRS) Reporting
  • Cost Basis reporting Qualified intermediary compliance , 871 m/ Qualified Derivatives Dealer(QDD)
  • W8/W9 Tax documentation review
  • Tax withholding reconciliation
  • Regulatory Reporting
  • Tax Document Digitization
  • Process simplification and design reengineering
  • Robotics Process Automation
  • Business Analyst Manager and Quality control testing
  • Business and Operational Readiness
  • Operational excellence to create client value and exceptional service delivery
  • Operational Risk Assessment, mitigation and effective control framework for Wealth
  • Tax Operations Management
  • Tax & Regulatory Compliance
  • Governance and Oversight
  • Operational Controls and Risk Mitigation
  • Tax Technology Implementation
  • Tax Subject Matter Expert
  • Operational Readiness

Certification

  • Certified Public Accountant Certification
  • Tax Accounting Course

Accomplishments

  • Voice of Employee Champion
  • Diversity Council Champion
  • Nominee for Women Lead Council
  • Multiple service excellence awards @ both Citibank and JP Morgan Chase
  • Team performance awards @ both Citibank and JP Morgan Chase

Timeline

Operational Risk Manager, VP

Citibank
11.2022 - Current

Tax Information Reporting Manager, VP

Citibank, NA
02.2018 - 11.2022

Tax Project Manager

J.P. Morgan Chase & Company
03.2016 - 02.2018

Tax Operations Lead, AVP

Citibank N.A.
05.2011 - 03.2016

Master of Business Administration in Finance -

Anna University

Bachelor of Commerce -

University of Madras

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Sangeetha Gokul