Sangeetha Rajkumar
Aldie, VA, US
Summary
A seasoned business operations manager with a passion for operational excellence, process improvement, relationship management, to create sustainable improvement within the organization. Have a proven track record of delivering solutions, driving transformation, enhancing best practices for diverse and complex businesses across North America and Latin America.
Overview
17
17
years of professional experience
Work History
Manager – Operations – IDE (NA, LATAM)
Cognizant Technology Solutions, CTS
01.2021 - Current
- As business Operations manager of NA & LATAM my responsibilities include but are not limited to streamlining Business process & policies, Business transformation, problem solving, innovate to enhance best practices, Revenue tracking and Cost management, Demand fulfillment, Resource planning, Onboarding & Attrition tracking, Forecasting, SGA cost & risk management, reporting & trend analysis and strategic initiatives to create value to the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Identified and communicated business needs to supply chain capacity and quality teams.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
Senior Analyst - Operations - MLEU
Cognizant Technology Solutions, North America
05.2018 - 12.2020
Senior Analyst - Operations - CDE
Cognizant Technology Solutions, North America
08.2017 - 04.2018
Operations Lead - Agile & DevOps
Cognizant Technology Solutions, North America
07.2015 - 07.2017
Analyst - Operations - CIS
Cognizant Technology Solutions, India
01.2014 - 05.2015
Sr. Operations executive - IT Infra Structure
Cognizant Technology Solutions, India
01.2013 - 12.2013
Consultant – Recruitment
Live Connections
09.2010 - 02.2011
Sr. HR Executive
Dossier Management Consultancy
06.2007 - 04.2010
Education
B.E in electronics and Communication -
Anna University
2007
Skills
- Forecasting
- Revenue and Cost management
- End to End demand fulfillment
- Continuous Improvement
- Problem Solving
- SGA budgeting
- Build and maintain strong relationship with multiple stakeholders and leadership
- Business Analysis and Reporting
- Operations Management
Awards Recognition
- Bronze award for Operational excellence Q3 2019 in fulfillment and revenue forecasting activity - MLEU
- Gold awards for Enabling team Q4 2020 – MLEU
- Gold award 2021 for CMT Fulfillment – CDE
- Silver award 2022 for leading and supporting DevOps community – IDE
Timeline
Manager – Operations – IDE (NA, LATAM)
Cognizant Technology Solutions, CTS
01.2021 - Current
Senior Analyst - Operations - MLEU
Cognizant Technology Solutions, North America
05.2018 - 12.2020
Senior Analyst - Operations - CDE
Cognizant Technology Solutions, North America
08.2017 - 04.2018
Operations Lead - Agile & DevOps
Cognizant Technology Solutions, North America
07.2015 - 07.2017
Analyst - Operations - CIS
Cognizant Technology Solutions, India
01.2014 - 05.2015
Sr. Operations executive - IT Infra Structure
Cognizant Technology Solutions, India
01.2013 - 12.2013
Consultant – Recruitment
Live Connections
09.2010 - 02.2011
Sr. HR Executive
Dossier Management Consultancy
06.2007 - 04.2010
B.E in electronics and Communication -
Anna University
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