Sangeetha Ravichandran
Riverview
Summary
Accomplished program manager with extensive experience in Agile, technology compliance, and risk assessment across diverse industries. Expertise in developing strategic roadmaps and compliance frameworks that align with regulatory standards while enhancing operational efficiency. Seeking Program Director, Compliance Officer, or Strategy & Transformation Executive role to leverage skills in program transformation and operational strategy.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Program Director - Finance & Data Transformation
Citi
Tampa
10.2021 - Current
- Co-led critical Finance and Data transformation programs addressing consent order articles V and VIII, specific to Adjustments Reduction and UseCase programs
- Led cross-functional teams to implement automated solutions for CECL, UNCO, and ACS, aligning with organizational objectives.
- Spearheaded PMO functions, overseeing strategic planning, tasking, and reporting for adjustment reduction programs.
- Championed strategies that eliminated late adjustments, improving on-time financial close processes through remediation efforts.
- Conducted root cause analyses, implementing corrective measures for adjustments reduction and data transformation initiatives.
- Established SharePoint site to manage, govern, and report on transformation progress, including BoW in PTS & Jira.
- Recognized with Citi Gratitude Award for contributions to automation of complex booking processes within the first year.
- Mentored a diverse team of six as part of CPMC and Diversity & Inclusion programs, fostering collaboration.
Compliance Officer
JP Morgan Chase
Tampa
08.2019 - 10.2021
- Managed regulatory controls and tech compliance programs across banking lines in CIB, ensuring adherence to regulatory requirements.
- Provided oversight for due diligence compliance assessments in alignment with banking regulations.
- Led review and implementation of compliance policies for merchant services within CCOR team.
- Oversaw compliance assessments and action plans for wholesale payments commercial cards, fostering alignment with banking regulations.
- Co-led establishment of technology compliance program for merchant services in wholesale payments.
- Conducted independent 2nd line risk assessments, presenting findings to senior management to address compliance gaps.
- Collaborated with first- and third-line departments to implement effective controls, including RBAC.
- Implemented emerging payment technologies, including data encryption and tokenization processes including but not limited to Helix Payments solution including International expansion.
Vice President, Senior Program Manager
JP Morgan Chase
New York City
04.2015 - 07.2019
- Partnered with business units to refine and implement data governance strategies, enhancing effectiveness metrics.
- Collaborated with first line of defense to define and adopt data risk taxonomy across the data lifecycle.
- Worked with central risk and control team to establish standardized, risk-based controls.
- Integrated necessary tools and processes for comprehensive governance of risks and controls.
- Implemented executive-level reporting for data risk appetite and governance-related processes.
- Assessed regulatory risks for existing and emerging technologies to ensure compliance.
- Ensured compliance with firmwide data governance policies and standards.
- Agile Transformation Journey: Co-led the Agile transformation with focus on processes conversion of waterfall to Agile
- Owned the execution, delivery, automation of Executive Flash report, OCC reports, including Budget Variance, Benefits tracking to address OCC MRA findings.
- Records & Access Management: Led, owned & governed access for the LOB job families by organizing, overseeing site collections, legal holds, records management/retention, site access etc.,
- Facilitated training sessions for over 3000 project managers on best practices.: Led, facilitated & owned training of ~3000+ PMs on Business Case/Fin. Management and Executive Writing best practices
Program Director (Consultant)
Medical Board
Philadelphia
06.2014 - 03.2015
- Led program execution and delivery of medical board exam initiatives within healthcare systems.
- Coordinated cross-functional teams to improve efficiency in medical board licensing processes.
- Facilitated stakeholder meetings to collect feedback for policy updates and revisions.
Project Director (Consultant)
Cigna Healthcare
Bloomfield
11.2011 - 05.2014
- (Healthcare: Prog. Mgmt./Cybersecurity/HiPAA; ERP Systems)
- Led cross-functional teams in strategic project planning and execution.
- Developed and maintained project timelines and budgets for healthcare initiatives.
- Coordinated stakeholder communication to ensure alignment on project goals.
Program/Project Lead/Manager (Consultant)
Hartford
06.2002 - 10.2011
- (Insurance/Hospital Systems/Gaming/Government: ERP Systems; Prog. & Proj. Mgmt./PMO/RBAC)
- Led cross-functional teams to deliver project milestones on time.
- Coordinated project schedules and resources for optimal workflow efficiency.
- Facilitated stakeholder meetings to align project objectives and expectations.
Education
Bachelors - Engineering Technology
College of Engineering
Chennai, IndiaMasters - Computer Science
University of Texas
Arlington, TXMasters - Law (Corporate Compliance)
Fordham University
New York CityPhD - Math & Big Data Analytics
Skills
- Regulatory compliance
- Financial compliance management
- Compliance management
- Risk assessment and control
- SDLC best practices
- Agile methodologies
- COBIT and ITIL frameworks
- Operational controls
- HIPAA compliance
- SOX regulations
- PCI-DSS compliance
- Project collaboration
- Business resiliency
Certification
- Project Management: PMP, CSM, PRINCE2
- Risk: CRISC, FRM, CISM
- Six Sigma - Green Belt
- Data Science - Harvard University Certification
- CIPM, AMC - Global Academy of Finance & Management
- FinTech - University of Finland (online)
Awards Recognitions
- Citi, Citi Gratitude Awards, 04/01/23, Recipient of Silver award for exceeding expectations for rollout of automated solution for UNCO and CECL booking process.
- JP Morgan Chase, Chase 5-Keys Award, 05/01/16, Three times recipient for exceeding expectation, building lasting relationships and customer satisfaction.
- Foxwoods Resorts & Casinos, President Award, Automated the manual, complex garnishment process for the Gaming Tribal Government.
- Hartford Life Insurance, President Award, Individual contributor for rollout of first e-billing portal for Self-administered Billing.
Hobbies and Interests
- Looking for a senior role to define and lead NextGen platform positioning the business to go beyond traditional tech.
- Senior Management/Executive Leadership in Program Management and/or Compliance.
- Role that challenges my expertise with opportunity to leverage my skills.
Industry Exposure
- Banking & Finance
- Insurance (Life, STD, DBL, P&C, Case Management, Group Reinsurance)
- Hospital systems & Health care
- Gaming and entertainment
- Government
Personal Information
Citizenship: US Citizen
Timeline
Program Director - Finance & Data Transformation
Citi
10.2021 - Current
Compliance Officer
JP Morgan Chase
08.2019 - 10.2021
Vice President, Senior Program Manager
JP Morgan Chase
04.2015 - 07.2019
Program Director (Consultant)
Medical Board
06.2014 - 03.2015
Project Director (Consultant)
Cigna Healthcare
11.2011 - 05.2014
Program/Project Lead/Manager (Consultant)
06.2002 - 10.2011
Bachelors - Engineering Technology
College of Engineering
Masters - Computer Science
University of Texas
Masters - Law (Corporate Compliance)
Fordham University