Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sangita Gurung

Manor

Summary

Dynamic Assistant with a proven track record at Nepal Scouts, enhancing customer satisfaction and streamlining operations. Excelled in problem-solving and computer skills, achieving high success rates in customer service. Skilled in multitasking and fostering positive relationships, I effectively trained and supervised teams, driving efficiency and productivity.

Energetic and organized with knack for managing schedules and multitasking in fast-paced environments. Possesses strong communication and organizational skills necessary for efficient office operations and administrative support. Committed to facilitating seamless workflow and contributing to overall team success.

Overview

4
4
years of professional experience

Work History

Assistant

Nepal Scouts
04.2019 - 10.2022
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Increased customer service success rates by quickly resolving issues.
  • Trained and supervised employees on office policies and procedures.

Education

High School Diploma -

Tribhuvan University
Kathmandu, Nepal
09-2011

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Relationship building
  • Problem-solving
  • Support services
  • File management
  • Multitasking and organization

Timeline

Assistant

Nepal Scouts
04.2019 - 10.2022

High School Diploma -

Tribhuvan University
Sangita Gurung