Assist guests in all areas of front end including but not limited to: check out lanes, guest service, and Drive-Up/Pick-Up services
Complete and assist in purchases, returns, exchanges, online orders, registries and miscellaneous situations
Increase customer satisfaction by responding to inquires, complaints, concerns, requests, quickly while creating a welcoming environment
Advocate for products, services, and credit/debit cards offered by the store while keeping up to date on what is offered
Acting manager/lead when one is not present including managing breaks, training, guest issues, closing cash office, guiding rushes, and team member assistance
Organize and maintain tidiness of the store and it's product by straightening up, rotating, and pushing it forward in all areas including but not limited to style, grocery, and front end
Hall County Schools HR Intern
Hall County Schools
09.2020 - 08.2021
Filed paperwork, sorted, and delivered mail and maintained office organization
Assist in meetings and other departments as necessary
Updated and maintained employee records to respond quickly to requests for information
Receptionist duties including but not limited to answering calls, directing callers/visitors to correct department, and organizing meetings
Boys and Girls Club Youth Development Professional
Boys and Girls Club
11.2020 - 05.2021
Create and execute lesson plans, including academic, physical education, arts, lifestyle, etc
Provide supervision during all activities and breaks
Oversee and attend to issues with or between students, including academic or emotional
Maintain consistent contact with parents and other family
Maintain clean areas, workspaces, and materials
Kroger Starbucks Barista
Kroger
07.2019 - 10.2020
Take orders through the POS system, handle transactions, make and serve drinks
Use soft skills to engage with customers, solve problems, and offer solutions
Main positive relations with many regular customers and my team
Rotate, resupply, and organize product on a daily basis
Maintain cleanliness of the kiosk and equipment
Earned Certified Trainer title through training 9 new hires.
Education
Bachelor of Science - Elementary Education
University of Georgia
Athens, GA
05.2025
Johnson High School
05.2021
Skills
Communication
Teamwork
Customer service
Computer efficiency
Bilingual (English, Urdu/Hindi)
Flexibility
Organization
Problem solving
Supervision
Proficiency in Spanish
Timeline
Target Guest Advocate
Target
08.2022 - Current
Boys and Girls Club Youth Development Professional